James Christopher Uemura
Orange,California
Summary
Personable and service-driven professional with over six years of experience at The Walt Disney Company in both Guest Relations and Custodial Guest Services. Skilled in guest engagement, conflict resolution, and team training. Adaptable, collaborative, and dedicated to creating positive experiences for both guests and coworkers.
Overview
12
12
years of professional experience
Work History
Guest Relations Cast Member
The Walt Disney Company
Anaheim, CA
01.2023 - Current
- Resolve guest concerns with empathy and professionalism.
- Provide accurate park information and personalized service.
- Ensure smooth and memorable guest experiences.
Custodial Trainer
The Walt Disney Company
Anaheim, CA
02.2022 - 01.2023
- Trained new cast members with adaptability and care.
- Fostered confidence and professional growth in trainees.
- Promoted a welcoming and team-focused culture.
Custodial Guest Services Cast Member
The Walt Disney Company
Anaheim, CA
03.2019 - 01.2023
- Delivered excellent guest service while maintaining cleanliness.
- Proactively engaged with guests in high-traffic environments.
- Recognized for dependability and teamwork.
Private Art Tutor
Village Bible Academy
Garden Grove, California
08.2013 - 12.2018
- Instructed students in drawing and painting basics.
- Adapted teaching methods to individual learning styles.
Education
High School Diploma -
Village Bible Academy
Garden Grove, California06-2014
Skills
- Guest Service
- Conflict Resolution
- Team Collaboration
- Leadership
- Training
- Mentorship
- Adaptability
- Communication
- Inclusive Attitude
- Welcoming Attitude
Timeline
Guest Relations Cast Member
The Walt Disney Company
01.2023 - Current
Custodial Trainer
The Walt Disney Company
02.2022 - 01.2023
Custodial Guest Services Cast Member
The Walt Disney Company
03.2019 - 01.2023
Private Art Tutor
Village Bible Academy
08.2013 - 12.2018
High School Diploma -
Village Bible Academy