Summary
Overview
Work History
Education
Skills
Timeline
Generic

James Underwood

Thomasville,North Carolina

Summary

Results-driven professional with expertise in client service, project estimating, and workflow optimization. Proven ability to enhance service delivery and foster long-term client partnerships.

Overview

18
18
years of professional experience

Work History

Owner

Professional Touch Field Services Iinc
Thomasville, NC
01.2008 - Current
  • Developed and implemented operational strategies to enhance service delivery efficiency.
  • Oversaw team performance, ensuring adherence to safety protocols and quality standards.
  • Managed client relationships, fostering long-term partnerships through exceptional service.
  • Streamlined workflows, reducing turnaround times for service requests by optimizing resource allocation.
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.

Education

High School Diploma -

Skills

  • Customer relations
  • Verbal and written communication
  • Client service
  • Project estimating
  • Bidding processes
  • Driven and determined

Timeline

Owner

Professional Touch Field Services Iinc
01.2008 - Current

High School Diploma -

James Underwood