Results-driven professional with expertise in client service, project estimating, and workflow optimization. Proven ability to enhance service delivery and foster long-term client partnerships.
Overview
18
18
years of professional experience
Work History
Owner
Professional Touch Field Services Iinc
Thomasville, NC
01.2008 - Current
Developed and implemented operational strategies to enhance service delivery efficiency.
Oversaw team performance, ensuring adherence to safety protocols and quality standards.
Managed client relationships, fostering long-term partnerships through exceptional service.
Streamlined workflows, reducing turnaround times for service requests by optimizing resource allocation.
Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.