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At Colby-Sawyer College, I spearheaded custodial initiatives, enhancing facility management and customer satisfaction through innovative cleaning techniques and effective team leadership. My adeptness in process improvements and employee training significantly boosted operational efficiency. Committed to excellence, I ensured a 100% adherence to sanitation standards, fostering a collaborative and adaptable work environment.

With a proven track record at SBM DuPont, I excelled in enhancing team productivity and customer satisfaction. Leveraging skills in facility management and strategic planning, I developed effective cleaning protocols and fostered a culture of safety and teamwork. My leadership resulted in significant improvements in service delivery and operational efficiency, embodying professionalism and adaptability.

Background includes safety coordination, program management and team leadership in custodial settings. Well-versed in Transit operations and standard practices. Organized and disciplined professional with advanced problem-solving abilities. Confident leader experienced in janitorial work. Motivates, trains and manages team to meet expectations every day. Knowledgeable about chemical handling, safety and cleaning procedures.

Dynamic Custodial Supervisor with a proven track record at SBM Management Services LP, excelling in sanitation standards and employee coaching. Spearheaded initiatives that significantly enhanced service quality and customer satisfaction across multiple facilities at Merck. Expert in fostering teamwork and collaboration, achieving top-notch cleanliness, and ensuring workplace safety. Demonstrates professionalism and exceptional communication skills, driving superior employee performance and retention.

James Upshaw

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Lead Cutodian

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Custodial Supervisor

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