JAMES WAINAINA
Tacoma
Summary
Dynamic Juvenile Rehabilitation Officer 3, with extensive experience at the Department of Children, Youth, and Families. Expert in conflict resolution and behavior monitoring, successfully de-escalating high-stress situations. Proven ability to maintain safety protocols while fostering compassionate communication, ensuring a secure environment for youth rehabilitation. Committed to excellence in incident reporting and documentation accuracy. Dependable Juvenile Rehabilitation Officer skilled in conflict resolution, de-escalation techniques, and safety protocols. Committed to maintaining order and ensuring the well-being of youth in high-risk environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Juvenile Rehabilitation Officer 3
Department of Children,youth and Families
Aberdeen
01.2025 - Current
- Proactively maintain awareness of verbal and written information from previous shifts.
- Operate communication devices such as two-way radio, and telephone.
- Recognize and assess problem situations and immediately responds to emergent situations.
- Assess youth behavior for risk to self and others.
- Supervise youth during administration of prescription and non-prescription medications.
- Monitor and supervise youth at all times, and intervene by using Juvenile Rehabilitation (JR) approved methods and techniques for verbal de-escalation, physical control and/or restraints as necessary to restore safety and order.
- Conduct routine and random security duties including perimeter, grounds, building checks, headcounts, Suicide Precaution Level (SPL) checks, key control, room searches for contraband and pat/frisk and strip searches according to policy.
- Escort/supervises youth during facility movements and appointments.
- Perform basic data and retrieval functions using computerized system, and input incident reports and client tracking into the Automated Client Tracking (ACT) system.
Correctional Officer
Department of Corrections
12.2023 - 12.2024
- Maintaining order: Enforcing rules and keeping order in prisons and jails
- Supervising inmates: Overseeing inmate activities and work assignments
- Conducting searches: Looking for contraband, weapons, and other rule violations
- Escorting inmates: Transporting inmates between jails, prisons, courtrooms, and other locations
- Responding to incidents: Participating in emergency response, riot control, and escapee pursuits
- Maintaining safety and hygiene: Ensuring that the facility meets safety and hygiene standards
- Recording activities: Writing reports on the conduct of people in custody
- Screening visitors: Recording the entry and exit times of facility staff and screening visitors
- Managing confrontations: Settling disputes and ending violent confrontations between inmates
- Disciplining inmates: Enforcing rules through disciplinary action
- Conducted routine and emergency head counts.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.
- Responded to emergency situations and de-escalated hostile confrontations.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Monitored visitation sessions to ensure compliance with established guidelines and maintain facility security.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
- Implemented effective emergency response plans during crises situations, minimizing harm to staff and inmates.
- Participated in ongoing professional development courses focused on understanding gang dynamics within prison settings to better identify and manage potential threats.
CNA
CREDIBLE STAFFING
01.2023 - 12.2023
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Supported needs of [Number]+ residents under long-term care
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Reduced patient stress levels through effective communication and active listening skills.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
CNA
Aya Healthcare
01.2023 - 11.2023
- Monitored patient vitals and documented treatment outcomes for individualized care.
- Facilitated hygiene management, feeding, and ambulation to enhance patient comfort.
- Utilized therapeutic communication to foster positive relationships with patients.
- Assisted in emergency paging to ensure timely care delivery and needs assessment.
- Maintained cleanliness in consultation rooms and common areas to uphold hygiene standards.
- Cared for clients with respiratory failure, diabetes, Parkinson's disease, and muscular dystrophy.
- Adjusted bed rails and equipment to ensure patient safety and comfort.
- Engaged patients in group activities to improve mood and promote cognitive function.
CAREGIVER
IZZIE BEST 2 AFH
06.2022 - 02.2023
- Monitored client vital signs, administered medications, and tracked behaviors to inform healthcare supervisor.
- Planned nutritious meals, purchased ingredients, and prepared dishes to support client health.
- Provided assistance with daily living activities to enhance client self-esteem and wellness.
- Transported patients via wheelchair for rehabilitation sessions and daily events.
- Changed dressings and bandages to ensure proper healing and maintain hygiene standards.
- Recognized and reported changes in patients' health status to case manager promptly.
- Engaged clients in meaningful conversations and activities while delivering personal care assistance.
- Assisted clients with financial management, including bill payments and grocery shopping.
Education
Bachelor of Arts - Commerce
University of Ghana
GHANA01.2009
Skills
- Report preparation
- Conflict resolution
- Inmate supervision
- Security checks
- Incident reporting
- Communication management
- Behavior monitoring
- Documentation accuracy
- De-escalation techniques
- evidence collection
- Emergency and nonemergency response
- Safety protocols
- Emergency response
- Rule enforcement
- Compassionate communication
- Time management
- Dependability and responsibility
Certification
First aid
BLS
Food handler
CNA
HCA
NAR
Department of corrections certificate
Department of children,youth and families
Timeline
Juvenile Rehabilitation Officer 3
Department of Children,youth and Families
01.2025 - Current
Correctional Officer
Department of Corrections
12.2023 - 12.2024
CNA
CREDIBLE STAFFING
01.2023 - 12.2023
CNA
Aya Healthcare
01.2023 - 11.2023
CAREGIVER
IZZIE BEST 2 AFH
06.2022 - 02.2023
Bachelor of Arts - Commerce
University of Ghana