James Watson
Orlando,FL
Summary
Resourceful Transportation Manager able to cope with challenges brought by busy transportation management work. Equipped with advanced problem-solving and organizational skills, as well as in-depth knowledge of how to arrange routes, supervise drivers and satisfy customers. Skilled in budget planning and administration and recordkeeping.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Transportation Manager/Lead CSR
Florida Best Block- Quikrete Companies
Orlando, FL
10.2019 - 05.2024
- Load planning to maximize loads on various truck sizes
- Customer Order Entry
- Dispatch trucks in a timely manner
- Enter data in excel spreadsheets; reconcile daily reports / various office duties as needed
- Daily record keeping of Schedules, Driver logs, sales, inventory, payroll
- Oversee 18-23 Drivers, Dispatcher Yard staff, Daily problem solving with various issues
- Entry into McLeod and JDE and Samsara
- Quick learner in a Fast paced environment
- Oversee warehouse and work with independent haulers
- Adhere to D.O.T Regulations
- Oversee yard staff
- Ordering of all materials to keep adequate supply for distribution
- Scheduling
- Hiring, training
Dispatcher/Customer Service Representative
AATR Orlando
08.2018 - 10.2019
- General daily office operations, Dispatching of Trucks of various Sizes and capability's
- Scheduling of Drivers and Equipment Moves
- Maintain highest Level of Customer service
- Dealing with Commercial and private customers
- Dispatching and accounting for Sub Contractors for Insurance Auto Auctions.
Dispatcher/Office Asst
Ace Wrecker
03.2013 - 08.2018
- General daily office operations, Dispatching of Trucks of various Sizes and capability's
- Scheduling of Drivers and Equipment Moves
- Maintain highest Level of Customer service
- Dealing with Commercial and private customers
Driver/labor, Construction Asst
E-85 Transport/Clean Burn Fuels LLC
10.2008 - 02.2013
- Worked along side of CEO for Clean Burn Fuels building an Ethanol plant
- Hauling in supplys and meeting with Vendors and various task as requested, inc operating machinery, overseeing work crews, meeting with sub contractors
General Manager
Watson Towing
04.1999 - 05.2007
- General daily office operations, payroll, bookkeeping A/R A/P Dispatching and driving as needed
- I over saw 10-12 employees
- I also negotiated several government contracts with the Gainesville police Dept, Alachua county Sheriff office and Alachua county public works
- I worked with these accounts daily on a personal basis to ensure excellent service
Education
Associate's degree - Business Management
Valencia College
Orlando, FL06.2016
High School Diploma -
Santa Fe Community College
Gainesville, FL06.1988
Skills
- JD Edwards
- Call Center
- CSR
- General Ledger Accounting
- Supply Chain
- Customer Service
- Customer Care
- Supervising experience
- Negotiation
- Budgeting
- Sales
- Construction
- Operations management
- Transportation management systems
- Leadership
- Forklift
- Manufacturing
- Warehouse experience
- Organizational skills
- Microsoft Excel
Certification
Driver's License
Timeline
Transportation Manager/Lead CSR
Florida Best Block- Quikrete Companies
10.2019 - 05.2024
Dispatcher/Customer Service Representative
AATR Orlando
08.2018 - 10.2019
Dispatcher/Office Asst
Ace Wrecker
03.2013 - 08.2018
Driver/labor, Construction Asst
E-85 Transport/Clean Burn Fuels LLC
10.2008 - 02.2013
General Manager
Watson Towing
04.1999 - 05.2007
Associate's degree - Business Management
Valencia College
High School Diploma -
Santa Fe Community College