James Watson
Reno,Nevada
Summary
Proven to excel in high-volume environments, I significantly contributed to Voodoo Brewing Co by mastering customer service and upselling techniques, leading to consistent sales growth. My strong multitasking ability and extensive knowledge of liquor, beer, and wine, paired with an outgoing personality, ensured a standout guest experience and workplace efficiency. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Bartender/server
Voodoo Brewing Co
08.2023 - 01.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Kept bar presentable and well-stocked to meet customer needs.
- Explained daily specials and beverage promotions to exceed daily sales goals.
Bartender/server
Wonder Aleworks
05.2023 - 07.2023
- Crafted special drink and cocktail menu items for seasonal offerings.
- Consistently met or exceeded sales targets by upselling premium products without compromising guest satisfaction.
- Collaborated with kitchen staff to develop creative food pairings that complemented beverage offerings.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Kept bar stocked with liquors, juices and garnishes for drinks.
Sever/Assistant Food Runner
Top Golf
06.2017 - 01.2018
- Demonstrated knowledge of menu items when asked questions or making recommendations to enhance the guest''s dining experience further.
- Streamlined communication between the front of house and back of house teams by relaying important information about orders and dietary restrictions.
- Received consistent positive feedback from both guests and management on attentiveness and professionalism in fulfilling duties.
- Ensured compliance with all food safety and sanitation guidelines during every shift, maintaining a safe and clean working environment.
- Enhanced dining experience by promptly delivering dishes to customers and ensuring accurate order fulfillment.
Education
High School Diploma -
Eastlake High School
Chula Vista, CA06.2016
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Outgoing Personality
- Cleanliness and hygiene
- Responsible Alcohol Service
Timeline
Bartender/server
Voodoo Brewing Co
08.2023 - 01.2024
Bartender/server
Wonder Aleworks
05.2023 - 07.2023
Sever/Assistant Food Runner
Top Golf
06.2017 - 01.2018
High School Diploma -
Eastlake High School