James Welch
Point Comfort
Summary
Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering collaborative and adaptable workplace.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Domino's Pizza
Port Lavaca, TX
08.2019 - Current
- Led daily operations to ensure efficient workflow and exceptional customer service.
- Trained and mentored staff on operational procedures and customer engagement techniques.
- Implemented inventory management strategies to optimize stock levels and reduce waste.
- Conducted performance evaluations to identify areas for improvement and employee development.
- Diagnosed and resolved issues with ovens and sinks, enhancing overall equipment reliability.
- Facilitated conflict resolution among team members, promoting a collaborative work environment.
Education
Process Technician
Victoria College
Victoria, TX05-2026
Skills
- Customer service
- Team leadership
- Decision-making
- Team motivation
- Staff training and development
- Staff supervision
- Task delegation
- Time management
Timeline
Assistant Manager
Domino's Pizza
08.2019 - Current
Process Technician
Victoria College