JAMES WIKANDER
Yuba City,CA
Summary
Goal-oriented manager with distinguished experience in pump & irrigation with proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Overview
9
9
years of professional experience
Work History
Account Manager - B2B Business Development
DURHAM PUMP & IRRIGATION
01.2024 - Current
- Secured new business opportunities through networking and relationship-building activities.
- Nurtured long-term relationships with key clients, resulting in increased repeat business and referrals.
- Consistently met or exceeded monthly sales targets by effectively managing leads and closing deals.
- Streamlined sales processes, improving overall efficiency and reducing time spent on administrative tasks.
Store M/Account Manager - B2B Business Development
W.M. P WILSON & SONS DURHAM PUMP & IRRIGATION
06.2018 - 01.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining Clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Purchaser/Project Manager
W.M. P WILSON & SONS DURHAM PUMP & IRRIGATION
03.2015 - 06.2018
- Negotiated with suppliers, vendors and other representatives.
- Prepared purchase orders using ERP systems, ensuring accurate data entry and timely communication with suppliers.
- Managed the procurement process from requisition to payment, ensuring timely deliveries and accurate invoicing.
- Checked items received against items ordered by verifying receipts.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.
Skills
- Customer Management
- Regional Success
- Verbal and written communication
- Strategic account development
- Product and service knowledge
- Contract Negotiation
Accomplishments
- Business Development 2023- Initiated/Managed two key contract sales which resulted in [30%] Store revenue growth.
Timeline
Account Manager - B2B Business Development
DURHAM PUMP & IRRIGATION
01.2024 - Current
Store M/Account Manager - B2B Business Development
W.M. P WILSON & SONS DURHAM PUMP & IRRIGATION
06.2018 - 01.2024
Purchaser/Project Manager
W.M. P WILSON & SONS DURHAM PUMP & IRRIGATION
03.2015 - 06.2018
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