James Williams
Charleston,IL
Summary
Reliable and upbeat Sales professional successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Dynamic individual with hands-on experience in the Fishing, Boating and Marine industry and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
28
28
years of professional experience
Work History
Owner
BassLab-BassClass
10.2012 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Consulted with customers to assess needs and propose optimal solutions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
Boat Sales Consultant
32 Marine Supply
08.2023 - 08.2024
- Participated in ongoing professional development opportunities within the boating industry to maintain expertise in product offerings.
- Conducted comprehensive needs assessments for prospective buyers, ensuring the best possible match between the client''s requirements and available options.
- Enhanced customer satisfaction by providing personalized service and offering tailored recommendations for boat selection.
- Organized successful promotional events to attract new clientele and increase overall exposure of dealership offerings.
- Increased boat sales by developing and maintaining strong relationships with clients.
- Expanded dealership''s reach by representing the company at trade shows, conferences, and local boating events.
- Contributed to strategic planning sessions with management staff to set quarterly goals for dealership growth.
- Boosted team performance by sharing industry knowledge and sales techniques with fellow consultants.
- Maximized profit margins through effective negotiation skills during boat transactions.
- Facilitated seamless communication between clients, manufacturers, and internal departments to ensure timely delivery of boats.
- Developed a loyal client base through attentive service, regular follow-ups, and referral incentives.
- Improved inventory management by consistently updating and organizing boat display areas to showcase available models effectively.
- Streamlined sales processes by staying current on industry trends, market research, and competitor offerings.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Developed strong rapport with customers and created positive impression of business.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
Brand Ambassador
Yozuri
03.2017 - 08.2023
- Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
- Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
- Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
- Showed understanding of customer's personal style and preferences when offering product advice.
Safety Coordinator/Human Resources Manager
Precision Builders & Associates
05.1998 - 08.2022
- Inspected worksites, practices, and gear for compliance with established safety standards.
- Recognized, documented, and advised on removal of hazards.
- Provided ongoing support and resources to supervisors in managing safety performance within their departments, fostering a culture of accountability among leadership.
- Gathered information, prepared reports, and drafted correspondence related to cases.
- Conducted regular site inspections, identifying potential hazards and ensuring prompt resolution.
- Investigated accidents and hazardous incidents to determine cause and made recommendations for corrective action.
- Evaluated incident reports, determining root causes and implementing preventive measures to avoid recurrence.
- Inspected facilities for adherence to fire, hazard, and safety guidelines.
- Conducted investigations into incidents and reported on findings.
Tackle Department Manager/Pro Staff Coordinator
Midwest Marine & Tackle
03.1997 - 08.2005
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
- Led a team of professionals to consistently achieve or exceed performance targets.
- Developed strong relationships with suppliers, securing better deals and ensuring timely deliveries.
- Advised upper management on key decisions based on thorough analysis of sales trends, market conditions, and competitor activities.
Education
High School Diploma -
Mahomet-Seymour High School
Mahomet, ILEmergency Medical Technician (EMT-B) -
University of Illinois At Urbana-Champaign
Champaign, IL11.2007
State of Illinois Certified Firefighter II - Fire Science
University of Illinois At Urbana-Champaign
Champaign, IL10.2007
Skills
Relationship Building
Verbal and written communication
Marine Industry Experience
Sales Reporting
Client Service
Project Management
Strong negotiation skills
In-depth product knowledge
Sales Presentations
Teamwork and Collaboration
Social Media Marketing
Sales strategy development
OSHA 30 Certified
Travel, Fishing, Outdoors, Cooking
I have been involved in the Fishing and Boating Industries since I was 15. During that time I have learned much about these two industries. I have been a competitive tournament angler fishing in many local and regional level events for the last 30 years. I have gotten to know many great people and had relationships with some of the most successful companies and organizations. I have enjoyed traveling to new destinations with my two college age sons and my wife, Heather. We spend a great deal of time outdoors and near the water. When we aren't enjoying the outdoors we enjoy family close to home and afar. We enjoy cooking and entertaining as well. I have led a life full of challenges and adventures. I enjoy helping and serving my fellow humans and consider myself an extremely loyal person.
Timeline
Boat Sales Consultant
32 Marine Supply
08.2023 - 08.2024
Brand Ambassador
Yozuri
03.2017 - 08.2023
Owner
BassLab-BassClass
10.2012 - Current
Safety Coordinator/Human Resources Manager
Precision Builders & Associates
05.1998 - 08.2022
Tackle Department Manager/Pro Staff Coordinator
Midwest Marine & Tackle
03.1997 - 08.2005
High School Diploma -
Mahomet-Seymour High School
Emergency Medical Technician (EMT-B) -
University of Illinois At Urbana-Champaign
State of Illinois Certified Firefighter II - Fire Science
University of Illinois At Urbana-Champaign