Summary
Overview
Work History
Education
Skills
Timeline
Generic

James Williams

Detroit,MI

Summary

Skilled Front Desk Manager with expertise in security protocols and customer service. Thrives in fast-paced environments while ensuring safety and satisfaction. Prioritizes efficiency and teamwork to drive organizational success.

Overview

5
5
years of professional experience

Work History

Receptionist/Security

Ambassador villa Nursing Home
Detroit, MI
03.2023 - 05.2026
  • Managed the front desk as a receptionist, including answering and transferring calls
  • Monitored security by buzzing the door and ensuring safety of building and occupants
  • Conducted regular patrols to maintain a safe environment for residents
  • Implemented security protocols to effectively prevent unauthorized access
  • Maintained detailed log of visitors and deliveries to enhance security oversight
  • Collaborated with team members to address any security concerns or incidents

Night Stocker

Mejier
Detroit, MI
08.2021 - 11.2021
  • Prioritized tasks to achieve nightly stocking goals
  • Collaborated with team members to streamline stocking processes
  • Stocked shelves in the frozen section and other areas.
  • Maintained cleanliness and organization of stocked shelves
  • Adapted to various roles within store, assisting in multiple departments as needed

Packager

Amazon Warehouse
Detroit, MI
07.2020
  • Prioritized efficiency and accuracy in packaging tasks
  • Collaborated with team members to meet packaging deadlines
  • Maintained concentration throughout 12-hour shifts in fast-paced environment
  • Adapted to high-pressure situations while maintaining productivity
  • Sustained attention and efficiency during entire work shifts

Education

High School -

Martin Luther King Jr. Senior High School
Detroit, MI
06.2021

High School -

Cass Technical High School
Detroit, MI
06.2019

Skills

  • Front desk management
  • Safety procedures
  • Incident reporting
  • Customer relationship management
  • Customer service
  • Customer engagement
  • Time management
  • Detail orientation
  • Adaptability in high-pressure situations
  • Team collaboration
  • Teamwork
  • Effective communication
  • Communication skills
  • Dependable
  • Issue resolution

Timeline

Receptionist/Security

Ambassador villa Nursing Home
03.2023 - 05.2026

Night Stocker

Mejier
08.2021 - 11.2021

Packager

Amazon Warehouse
07.2020

High School -

Martin Luther King Jr. Senior High School

High School -

Cass Technical High School
James Williams