Summary
Overview
Work History
Education
Skills
Expertise & Strengths
Timeline
Generic

James W Radford III

North Syracuse,NY

Summary

Professional, and hard working Tradesman/Manager in the industry. Management, and supervisory experience handling advertising, customer service, payroll, Inventory, and scheduling of employees. Accustomed to working in all types of situations. Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.

Overview

23
23
years of professional experience

Work History

Sales Associate

Guitar Center
syracuse, NY
10.2022 - 06.2025
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Provided accurate information about products, prices and services.
  • Processed credit card transactions quickly and securely.
  • Handled customer complaints in a professional manner.
  • Greeted customers and provided exceptional customer service.
  • Processed transactions using a point-of-sale system.
  • Developed promotional strategies to increase sales volume.
  • Tracked sales performance metrics to identify trends in market place.
  • Processed returns, exchanges, and refunds in accordance with company policies.

Technician

Quality Work Home Services
north syracuse, NY
06.2015 - 08.2022
  • Executed shower installations, waterproofing, tiling, and insulation tasks to meet project requirements.
    Performed demolition and cement work for kitchen and bathroom renovations.
    Managed electrical installations to ensure compliance with safety standards.
    Delivered exceptional customer service, addressing inquiries and resolving issues promptly.
    Oversaw painting projects, ensuring high-quality finishes across various surfaces.
    Collaborated at home remodeling booth to showcase services and engage potential clients.
    Contributed to roofing projects, enhancing structural integrity and aesthetics.
    Streamlined preparation processes for remodeling projects to improve efficiency.

General Manager

Domino's Pizza
North Syracuse, NY
01.2005 - 01.2013
  • Initially started as a driver, and was promoted to Assistant manager my second year. After my third year I became General Manager, handling all aspects of the business.
  • Demonstrated a great ability for management after joining the team.
  • Handled customer compliments, and complaints.
  • Placed food inventory orders.
  • Scheduled employees, and handled hiring & firing.
  • Organized advertising days, and mass mailing strategy that increased business 10-13% for the following weeks after each saturation mailing.
  • Designated all procedures within the store, and received a 4 star(out of 5) from Domino's corporate.
  • Motivated the employees to work as a team, and improved morale overall after taking leadership.
  • Processed weekly payroll, and handled daily bank deposits.
  • Handled the school lunch pizza contract we received from the North Syracuse Central School District

Cook/Pizza Expo/Server

Coppertop Tavern
North Syracuse, NY
01.2009 - 01.2012
  • Upon joining the company, demonstrated versatility and was promoted to Server.
  • I was chosen as the weekend pizza expo, due to my work ethics.
  • While serving, made sure the customer was always happy in the end. And received good comment cards frequently.
  • Commendations from the president of the Tully's/Coppertop corp.
  • Was offered a position to enter the manager-in-training program.

Service Technician

Tarson Pools & Spas
North Syracuse, NY
01.2002 - 01.2004
  • Handled opening, and closing customers pools.
  • Installation of pools.
  • Pool maintenance, with spa upkeep, and chemicals solutions.
  • Advising customers on the most cost efficient way to solve their problems.

Education

GED -

CNS High School

Skills

  • Inventory management
  • Market analysis
  • Windows, and Mac operating systems
  • Sales tracking
  • Conflict resolution
  • Team collaboration
  • Communication skills
  • Time management
  • Sales techniques
  • Product knowledge
  • Data analysis
  • Customer service
  • Point of sale systems

Expertise & Strengths

  • Collectibles
  • Management
  • Bookkeeping
  • Efficiency Improvements
  • Customer Service, and Relations

Timeline

Sales Associate

Guitar Center
10.2022 - 06.2025

Technician

Quality Work Home Services
06.2015 - 08.2022

Cook/Pizza Expo/Server

Coppertop Tavern
01.2009 - 01.2012

General Manager

Domino's Pizza
01.2005 - 01.2013

Service Technician

Tarson Pools & Spas
01.2002 - 01.2004

GED -

CNS High School

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