Open To Work
James Anthony Tucker
Indianapolis
Work Preference
Summary
SALES MANAGER An experienced salesperson with a demonstrated history of working in various industries. Strong proven selling skills in business development, sales, medical software sales, team building, and account management.
Overview
25
25
years of professional experience
Work History
Business Development Manager
Aramark Refreshments
Indianapolis
02.2026 - Current
- As the Business Development Manager I'm Responsible for the growth and retention of Aramark Refreshment's top 150 accounts in Indianapolis.
- Conducted site visits to 25-30 clients weekly to assess needs and strengthen relationships.
- Identified unique customer needs and delivered tailored service to enhance refreshment offerings for employees.
- Generated detailed reports to assess customer product needs and forecast warehousing requirements, supporting strategic decision-making.
- Utilized Call block to conduct 40-50 prospecting telephone calls per week.
Business Development Manager
Elwood Staffing Services, Inc.
Indianapolis
12.2024 - 01.2026
- Understood unique client needs and delivered tailored staffing solutions that aligned with their goals. Whether you are scaling your team, streamlining your hiring process, or seeking top-tier talent, I am here to help you achieve workforce success.
- Focused on temp-to-hire, direct hire staffing, relationship building, and industry insight to support strategic decision-making.
- Facilitated hiring process for key roles: Recruiting the right talent for key permanent positions.
- Coordinated flexible staffing solutions: Flexible solutions with the potential for long-term success.
- Established partnerships to drive collaboration: Cultivating partnerships to ensure mutual growth and success.
- Analyzed market trends to inform strategy: Leveraging data and market trends to support strategic decision-making.
- Let's work together to build a stronger, more dynamic workforce for your organization. Reach out to discuss how Elwood Staffing can help meet your hiring needs.
Insurance Sales Agent/ Claims
GEICO
Indianapolis
11.2019 - 11.2024
- Prepared personalized insurance quotes, addressed objections, and successfully closed sales. Responded to inbound calls from potential policyholders, providing detailed information on insurance products. from potential insurance policyholders using knowledge to advise buyers on products, coverage limits, and state insurance requirements. Investigated and processed claims to assess liability and ensure accurate damage payouts.
- Assisted clients in selecting appropriate insurance coverage to meet their needs.
- Answers inbound calls from potential insurance policyholders using knowledge to advise buyers on products, coverage limits, and state insurance requirements.
- Educated customers on policy details and benefits of GEICO products.
Logistics and Transportation Broker
BRT
Indianapolis
04.2017 - 10.2019
- Coordinated shipments between carriers and clients to ensure timely delivery.
- Managed freight contracts and negotiated rates with transportation providers.
- Processed shipping documentation and maintained accurate records of transactions.
- Cold called prospective and existing clients to establish new business opportunities. Qualified and converted leads into sales opportunities. Developed new freight client relationships for load pickup and delivery services. Helped sales department increase revenue goal by 25 percent.
Customer Service Account Manager
Robert Half/Herff Jones
Indianapolis
05.2015 - 04.2017
- Managed customer accounts and maintained relationships with key clients.
- Maintained and organized customer accounts effectively. and maintained relationships with key clients.
- Collaborated with sales teams to align on customer needs and service offerings.
- Scheduled and monitored production and shipping, ensuring timely delivery of products. Coordinated over 700 orders monthly, optimizing order fulfillment process. Managed customer service operations for over 200 sales representatives, enhancing support and communication within the territory.
Business Development for Medical Billing Software
Kareo
Indianapolis
01.2013 - 05.2015
- Closed local office due to relocation to Corporate office in Irvine, California. due to relocation and relocation available to Corporate office in Irvine, California.
- Solicited medical billing software to medical providers within assigned territory to ensure compliance with billing codes. Qualified leads to determine which medical billing software best suited the client's needs. Maintained daily metrics of 60 calls with an average of 2.5 hours of talk time.
- Developed new strategies to enhance team efficiency during meetings. to improve team efficiency during meetings. to enhance team performance and outcomes.
- Worked collaboratively with a diverse team to achieve project goals. with a diverse team to meet project goals and resolve challenges. Collaborated effectively with coworkers to accomplish goals and address issues related to our products and services.
- Resolved customer issues with knowledgeable and friendly service, promoting high levels of customer satisfaction.
Insurance sales
Independent Insurance Broker
07.2009 - 01.2013
- Marketed Individual Health Insurance, Life Insurance, International travel and medical insurance and provided excellent customer service to clients.
- Marketed Individual Health Insurance, Life Insurance, International travel and medical insurance and provided excellent customer service to clients.
- Negotiated vendor contracts to enhance support for insurance sales activities.
- Completed continuing education courses to deepen knowledge and expertise in insurance sales.
Brokerage Development Manager
Golden Rule Insurance/United Health One/Medical Savings Insurance
01.2002 - 01.2009
- Recruited and coached individual health insurance brokers to effectively market health insurance products for United Health Care/Golden Rule Insurance Company and Medical Savings Insurance Company. Duties included product training for brokers and assisting brokers in sales calls to ensure sale of individual health insurance products. Managed accounts, conducted cold calls, and built relationships to drive sales growth.
- Led development of innovative insurance solutions for diverse client needs.
- Collaborated with cross-functional teams to improve product delivery processes.
- Managed project timelines and resources to ensure timely execution of initiatives.
Education
Bachelor of Science - BS - General Studies/Mass Communications
South Dakota State University
Skills
- Strategic Business Development
- Business Alliance Development
- Lead Qualification
- Sales management
- Market Analysis
- Customer relationship management
- Relationship Management Relationship Development Market Analysis Large-Scale Accounts
Timeline
Business Development Manager
Aramark Refreshments
02.2026 - Current
Business Development Manager
Elwood Staffing Services, Inc.
12.2024 - 01.2026
Insurance Sales Agent/ Claims
GEICO
11.2019 - 11.2024
Logistics and Transportation Broker
BRT
04.2017 - 10.2019
Customer Service Account Manager
Robert Half/Herff Jones
05.2015 - 04.2017
Business Development for Medical Billing Software
Kareo
01.2013 - 05.2015
Insurance sales
Independent Insurance Broker
07.2009 - 01.2013
Brokerage Development Manager
Golden Rule Insurance/United Health One/Medical Savings Insurance
01.2002 - 01.2009
Bachelor of Science - BS - General Studies/Mass Communications
South Dakota State University