James "Craig" Nash

• Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
• Performed data entry and completed proper paperwork.
• Completed physical inventory counts each month.
• Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
• Maintained a clean and well-organized work environment, promoting safety and efficiency among team members.
• Managed the return process for damaged or defective goods, ensuring prompt resolution for customers and minimizing financial loss for the company.
• Trained new employees on proper procedures, boosting their ability to contribute effectively as part of the team.
• Provided excellent customer service by quickly responding to inquiries and resolving concerns related to inventory availability or shipment status.
• Reduced stock shortages by closely monitoring inventory levels and promptly ordering necessary supplies.
• Maintained accurate documentation for all shipments, ensuring compliance with regulations and minimizing potential liabilities.
• Managed complex shipping schedules, prioritizing tasks based on urgency and importance to meet strict deadlines.
• Prepared and maintained accurate records of shipments and deliveries to enable tracking history and acquire consistent information.
• Ensured timely deliveries with effective communication between warehouse staff, carriers, and customers.
• Developed and maintained relationships with shipping vendors to achieve reliable delivery of orders and boost rapport.

Oversaw operations for a medical device company's Florida office.

Managed employees.

Received shipments from Sweden and maintained inventory.

Performed scheduled maintenance and repairs on medical device for treatment of enlarged prostate.

Maintained records of service and repairs.

Handled distribution of single use devices to physicians.

Maintained service records and scheduled exchange of equipment for service.

Completed FDA claims for any reported possible product malfunction and corrective action reporting.

Managed 40+ employees in returns processing department.

Oversaw receipt and recycling/repackaging of returned product from customers nation wide, as well as competitive buy outs.

Managed retail outlet store for liquidating excess/discontinued and refurbished product inventory.

Maintained inventory, set pricing, designed displays, handled daily closing and reporting.

Developed advertising and promotions.

Managed annual "Factory Sale".