James D. Milliken
Summary
Versatile manager with expertise in coordinating diverse teams and managing complex projects. Specializes in strategic planning and operational improvement to enhance efficiency and productivity. Committed to fostering collaboration and implementing innovative solutions that drive positive organizational outcomes.
Overview
27
27
years of professional experience
Work History
Manager, Office Services
Ingram Industries Inc.
Nashville, TN
08.2009 - 12.2025
- Created, implemented, and managed overall procurement, global travel, and logistics programs from headquarters to business unit scale.
- Oversaw daily operations, ensuring adherence to productivity and efficiency standards.
- Managed vendor relationships by negotiating contracts and ensuring products and services effectively aligned with business needs.
- Led team meetings, aligning project goals with operational priorities to enhance collaboration.
- Provided leadership to associates, driving achievement of strategic objectives and enhancing team performance.
Senior Manager, Associate Services
Ingram Book Company
LaVergne, TN
01.1999 - 08.2009
- Oversaw Facility Services, Community Services, Mail Services, and Occupational Health departments, ensuring alignment with organizational goals.
- Guided departmental heads in strategic initiatives, enhancing overall departmental performance.
- Leadership role in planning annual budgets for each department.
- Handled crisis situations by implementing contingency plans that safeguarded operational continuity.
- Reported to executive leadership on performance initiatives, challenges, and strategic opportunities.
- Implemented process improvements to increase operational efficiency and reduce costs.
Education
BBA - Management
Middle Tennessee State University
Murfreesboro, TN05-2026
Skills
- Office management
- Project management
- Vendor negotiation
- Team leadership
- Strategic thinking
- Problem solving
- Communication skills
Affiliations
- Leadership Rutherford Graduate
United Way of Rutherford County - Loaned Executive
Timeline
Manager, Office Services
Ingram Industries Inc.
08.2009 - 12.2025
Senior Manager, Associate Services
Ingram Book Company
01.1999 - 08.2009
BBA - Management
Middle Tennessee State University