Dynamic server and emerging leader known for exceptional customer service and effective staff training. Expertise in menu knowledge and order management, ready to elevate dining experiences and support team development.
Overview
13
13
years of professional experience
Work History
Server/Head Bartender/Emerging Leader
Bjs Restaurants and Brewhouse
College Station
12.2021 - Current
Provided exceptional service to guests in a fast-paced restaurant environment.
Engaged with guests to enhance their dining experience and address concerns.
Adhered to health and safety regulations while serving food and beverages.
Assisted in training new staff on service standards and procedures.
Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
Server/ Bartender
Masfajitas
College Station
07.2020 - 12.2021
Provided excellent customer service in a fast-paced dining environment.
Processed payments accurately using point-of-sale systems.
Followed health and safety guidelines to ensure a safe dining experience.
Displayed enthusiasm and knowledge about restaurant's menu and products.
Server/ Bartender
Abuelos
College Station
08.2017 - 03.2020
Managed food and beverage orders efficiently for large groups.
Provided exceptional service to a high volume of daily customers.
Operated POS terminals to input orders, split bills, and calculate totals.
Assisted in training new servers.
Host/Busser/Server/Bartender
La Hacienda Ranch
Frisco
01.2013 - 08.2017
Provided excellent customer service by anticipating customer needs.
Welcomed guests and managed seating arrangements in a busy restaurant environment.
Handled reservations and coordinated special requests for diners.
Maintained cleanliness and organization of the front-of-house area throughout shifts.