Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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James Davis Newell

College Station

Summary

Dynamic server and emerging leader known for exceptional customer service and effective staff training. Expertise in menu knowledge and order management, ready to elevate dining experiences and support team development.

Overview

13
13
years of professional experience

Work History

Server/Head Bartender/Emerging Leader

Bjs Restaurants and Brewhouse
College Station
12.2021 - Current
  • Provided exceptional service to guests in a fast-paced restaurant environment.
  • Engaged with guests to enhance their dining experience and address concerns.
  • Adhered to health and safety regulations while serving food and beverages.
  • Assisted in training new staff on service standards and procedures.
  • Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.

Server/ Bartender

Masfajitas
College Station
07.2020 - 12.2021
  • Provided excellent customer service in a fast-paced dining environment.
  • Processed payments accurately using point-of-sale systems.
  • Followed health and safety guidelines to ensure a safe dining experience.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.

Server/ Bartender

Abuelos
College Station
08.2017 - 03.2020
  • Managed food and beverage orders efficiently for large groups.
  • Provided exceptional service to a high volume of daily customers.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Assisted in training new servers.

Host/Busser/Server/Bartender

La Hacienda Ranch
Frisco
01.2013 - 08.2017
  • Provided excellent customer service by anticipating customer needs.
  • Welcomed guests and managed seating arrangements in a busy restaurant environment.
  • Handled reservations and coordinated special requests for diners.
  • Maintained cleanliness and organization of the front-of-house area throughout shifts.

Education

Associate of Science - Kinesiology

Paris Junior College
Paris, TX

Skills

  • Menu knowledge
  • POS system operation
  • Order management
  • Inventory management
  • Health compliance
  • Staff training
  • Customer service

Accomplishments

Team Member of the Year 2023- Service

Timeline

Server/Head Bartender/Emerging Leader

Bjs Restaurants and Brewhouse
12.2021 - Current

Server/ Bartender

Masfajitas
07.2020 - 12.2021

Server/ Bartender

Abuelos
08.2017 - 03.2020

Host/Busser/Server/Bartender

La Hacienda Ranch
01.2013 - 08.2017

Associate of Science - Kinesiology

Paris Junior College
James Davis Newell