Jamesha Glover
Buda
Overview
8
8
years of professional experience
Work History
Emergency Department Lead Registrar
R1 Rcm(Ascension Dell Seton Medical Center at UT)
Austin, TX
07.2025 - Current
- Assisted in daily operations and workflow management to ensure team efficiency.
- Learned safety protocols and best practices for department procedures.
- Supported team members by providing guidance on task execution and standards.
- Maintained inventory records using departmental tracking systems for accuracy.
- Collaborated with leadership to identify process improvements and streamline operations.
- Adapted quickly to changing priorities, ensuring continuity of department functions.
- Mentored new hires within the department, providing guidance on company policies and procedures as well as job-specific tasks.
- Led team to achieve high performance standards through consistent coaching and feedback.
- Evaluated staff performance and provided coaching to address inefficiencies.
Front Desk Supervisor
General Practice Associates
Hollywood, FL
05.2019 - 07.2025
- Supervised front desk operations, ensuring efficient patient check-in and appointment scheduling.
- Developed training materials for front desk personnel to enhance service delivery standards.
- Trained new employees on front desk operations, ensuring they were well-prepared for their roles and responsibilities.
- Scheduled and assigned daily work and activities for team members.
- Assisted in managing inventory of office supplies, ensuring timely replenishment to support daily operations.
- Managed a high volume of incoming calls, addressing inquiries, and providing exceptional customer service to patients.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Coordinated appointment reminders for patients via phone calls or email notifications, reducing no-show rates.
Medical Assistant
Path Medical
North Miami Beach, FL
06.2017 - 05.2019
- Administered patient assessments and collected vital signs to ensure accurate health records.
- Assisted in scheduling appointments, enhancing office efficiency and patient flow.
- Managed electronic health records, ensuring data accuracy and compliance with regulations.
- Provided patient education on treatment plans and medication instructions for improved health outcomes.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Medical Assistant Intern
Associates MD
Dania Beach, FL
05.2017 - 06.2017
- Collected histories, vitals, and current complaints via patient interviews.
- Welcomed patients and inquired about wellbeing since last treatment.
- Performed medical chart reviews to confirm accuracy and completeness.
- Maintained clean and safe clinic environment to prevent injuries.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Completed EKGs and other tests based on patient presentation in office.
- Collected and documented patient medical information such as blood pressure and weight.
Education
Certificate of Technical Studies - MEDICAL ASSISTANT
WILLIAM T MCFATTER TECHNICAL COLLEGE
Davie, FL06-2017
GED -
Sheridan Technical College
Hollywood, FL12-2015
Timeline
Emergency Department Lead Registrar
R1 Rcm(Ascension Dell Seton Medical Center at UT)
07.2025 - Current
Front Desk Supervisor
General Practice Associates
05.2019 - 07.2025
Medical Assistant
Path Medical
06.2017 - 05.2019
Medical Assistant Intern
Associates MD
05.2017 - 06.2017
Certificate of Technical Studies - MEDICAL ASSISTANT
WILLIAM T MCFATTER TECHNICAL COLLEGE
GED -
Sheridan Technical College