Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Marlin Carrillo Ceron

Santa Rosa ,CA

Summary

Versatile Administrative professional well-versed in healthcare practices, compliance standards and operations. Excellent problem-solver and clear communicator with positive and upbeat personality. Advanced abilities in Epic.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Emergency Department Registrar

Providence Healdsburg Hospital
Healdsburg, CA
04.2023 - Current
  • Maintained strict confidentiality of sensitive patient information in compliance with HIPAA regulations.
  • Developed strong rapport with diverse populations, utilizing excellent interpersonal skills when interacting with patients from various cultural backgrounds.
  • Expedited the admissions process, efficiently registering patients and collecting pertinent medical history details.
  • Provided compassionate support to distressed patients and families, addressing their concerns while maintaining a professional demeanor throughout the registration process.
  • Ensured accurate medical records, diligently verifying insurance information and patient demographics.
  • Managed high-volume workloads effectively, consistently meeting or exceeding departmental performance metrics for speed and accuracy.
  • Reduced wait times for patients through effective communication and coordination with medical staff.
  • Improved patient registration accuracy by implementing thorough data verification processes.
  • Provided essential administrative support for clinical staff by maintaining well-organized documentation systems.
  • Worked with the Epic System

Caregiver Recruiter

TheKey
Santa Rosa, CA
11.2021 - Current
  • Explained job duties, compensation and benefits to potential candidates.
  • Met with hiring managers to identify talent needs and determine criteria for filling vacancies.
  • Kept current on hiring trends and recommended solutions to improve recruiting processes.
  • Compiled data from personnel records and prepared reports on candidate performance and qualifications.
  • Ensured adherence and compliance to U.S. EEO regulations and all employment legislation.
  • Facilitated job application processes for qualified candidates.
  • Reviewed employment applications, candidate backgrounds, skills, compensation needs and other qualifications.
  • Managed candidate activity within Applicant Tracking System (ATS).

Bail Bond Agent

All Pro Bail Bonds
Santa Rosa, CA
10.2019 - 11.2021
  • Secured bonds for defendants by processing payments.
  • Performed background and credit checks on defendants to assess ability to repay bail bonds.
  • Paid bonds and submitted documents to court allowing defendants to be released from jail.
  • Received and posted payments to loan accounts.
  • Answered all calls in a matter of 3 rings to assist with customer questions and concerns.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.

Insurance Agent

Acceptance Insurance
Santa Rosa, CA
11.2018 - 04.2020
  • Analyzed customer needs and provided best options, upselling products and services.
  • Skillfully and patiently explained coverage options to potential policyholders, answering any questions or concerns.
  • Engaged customers and provided high level of service by carefully explaining details about documents.
  • Generated new leads and identified potential clients by using successful direct marketing strategies.
  • Developed insurance cross-selling opportunities in partnership with such as auto finance companies dealerships etc.
  • Maintained pleasant and cordial attitude at all times, even when issues arose.
  • Supported customers with individualized support and broad knowledge of company products to bring targeted services to individuals with varying needs.
  • Exceeded team goals by partnering with staff to share and implement best practices.

Education

High School Diploma -

Piner High School
Santa Rosa, CA

Skills

Adaptability under pressure

Medical Documentation

Compassionate patient care

Triage prioritization

Teamwork and Collaboration

Customer Service

Attention to Detail

Multitasking

HIPAA Compliance

Computer Proficiency

Certification

  • Licensed by the state of California to be a Bail Agent - 2019
  • Licensed by the state of California for Property & Casualty - 2018

Languages

Spanish
Native or Bilingual

Timeline

Emergency Department Registrar

Providence Healdsburg Hospital
04.2023 - Current

Caregiver Recruiter

TheKey
11.2021 - Current

Bail Bond Agent

All Pro Bail Bonds
10.2019 - 11.2021

Insurance Agent

Acceptance Insurance
11.2018 - 04.2020
  • Licensed by the state of California to be a Bail Agent - 2019
  • Licensed by the state of California for Property & Casualty - 2018

High School Diploma -

Piner High School
Marlin Carrillo Ceron