MARLENA GARCIA
Brentwood,CA
Summary
Recent graduate Certified Phlebotomy Technician looking to use my training in venipuncture and specimen processing in patient care to secure a position for carer growth in a clinical setting.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Emergency Department Registrar
JOHN MUIR MEDICAL CENTER
Walnut Creek, CA
06.2022 - 12.2023
- Responsible for patient intake and discharge for registration, insurance and all collections.
- Knowledge of medical insurances billing and coding.
- Coordinating self pay programs for non insured patients
- Knowledge and use of Medical terminology and abbreviations for nursing and clinical staff.
- Ability to adapt and work in fast paced environments.
- Practiced patient health care information and safety precautions at all times with workplace compliance and policy.
- Provided flexibility working as a Per Diem employee and fixed in the workplace on all shifts and stations.
PATIENT SERVICE REPERSENATIVE/RDA
WILLOW PASS DENTAL CARE
Concord, CA
01.2008 - 12.2020
- Cross trained as a front office administrator and in clinical departments.
- Coding and insurance billing, verifying coverage by checking eligibility online or phone.
- Treatment planning coordinator, appointment scheduling, managing multiple provider's production columns.
- Utilizing dental reports to call patients for missed appointments, rescheduled, canceled, treatment pending or in process
- Collections for co-payments and assistance with non insurance payment options.
- Budget planning.
- Maintaining maintenance and service repairs when needed.
- Compliant upholding office policies, HIPPA, OSHA in workplace settings.
Education
Certificate of Completion - Certified Phlebotomy Technician
Phlebotomy Plus
Brentwood, CA02.2024
A.A. degree - LIBERAL ARTS
DIABLO VALLEY COLLEGE
Pleasant Hill01.2005
Skills
- Phlebotomy
- Venipuncture
- Specimen collection processing
- Outpatient
- EMR systems
- Medical Documentation
- Insurance Verification
- Medical Terminology
- Documentation Review
- Patient Scheduling
- Adaptability and Flexibility
- Computer Proficiency
- HIPAA Compliance
- Customer service
- Basic life support
- Microsoft Office
- Epic Systems
Certification
Infant, Child, Adult, AED certified
BLS Certified (Valid 2026)
Phlebotomy CP1 Certificate (Valid 2026)
Personal Information
- Title: Phlebotomist, Medical Registrar
- Work Permit: Authorized to work in the US for any employer
- Covid-19 Vaccinated
- TB Test (Valid)
References
References available upon request.
Timeline
Emergency Department Registrar
JOHN MUIR MEDICAL CENTER
06.2022 - 12.2023
PATIENT SERVICE REPERSENATIVE/RDA
WILLOW PASS DENTAL CARE
01.2008 - 12.2020
Certificate of Completion - Certified Phlebotomy Technician
Phlebotomy Plus
A.A. degree - LIBERAL ARTS
DIABLO VALLEY COLLEGE