Jamesha Hamilton
Summary
Dedicated healthcare professional with a Master's in Healthcare Administration and a strong commitment to professional growth. Adept at managing patient records and utilizing medical software to enhance efficiency. Skilled in delivering comprehensive patient-centered care and coordinating operations. Eager to contribute to innovative healthcare settings.
Overview
6
6
years of professional experience
Work History
Coordinator
Baptist Gastrointestinal Specialists
Memphis , TN
2023.05 - Current
- Coordinated resources necessary to input accurate data for demographic and medical information.
- Scheduled colonoscopies and EGDs using Referral MD and Epic snap board, demonstrating proficiency in medical software.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Created and maintained accurate records of departmental activities, including budgets, personnel documents and project timelines.
Support Supervisor
Caregiver Service-Private Contractors
Memphis , TN
2018.05 - Current
- Maintained detailed records of daily operations, including employee attendance, work schedules, customer inquiries and resolutions.
- Resolved escalated customer inquiries in a timely manner, ensuring exceptional customer service was provided at all times.
- Organized and maintained systems for clients' medical documents, ensuring accuracy and confidentiality of records.
- Oversaw staff correspondence, record tracking, and data communications, resulting in improved automation of operations.
Education
Masters of Science in Healthcare Administration -
St. Louis College of Health Careers
2022-09
Bachelor of Science in Biology -
Rust College
2017-05
Skills
- Advanced Multitasking
- Administrative operations
- Detailed Orientated
- Epic EMR Proficiency
- Communication
- Computer Proficiency
- Team Collaboration
- Patient Relationship Management
- Regulatory Compliance
- Time Management
- Excel, Word, Teams, and Power Point Expertise
Timeline
Coordinator
Baptist Gastrointestinal Specialists
2023.05 - Current
Support Supervisor
Caregiver Service-Private Contractors
2018.05 - Current
Masters of Science in Healthcare Administration -
St. Louis College of Health Careers
Bachelor of Science in Biology -
Rust College
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