James Kyle Hobbs
Phoenix,AZ
Summary
Dynamic and accomplished food and service professional with 22 years of multi-unit experience, including strategic planning, operational development of high performing teams and profit improvement. Dedicated professional with a career reflecting high quality performance in boosting organization profitability and performance. Proven track record of generating new business and increasing frequency of visits through implementing strategic initiatives while driving a culture of hospitality through leadership.
Overview
22
22
years of professional experience
Work History
Corporate/Franchise Business Consultant
Costa Vida Holdings Inc.
09.2021 - 01.2024
- Enhanced franchisee performance by providing comprehensive training and support in various business operations.
- Streamlined processes for improved efficiency, implementing standardized procedures across all franchise locations.
- Increased overall revenue with targeted marketing strategies tailored to local markets.
- Developed strong relationships with franchisees, ensuring open communication and swift resolution of any issues.
- Conducted regular site visits to assess operational compliance and provide feedback on areas for improvement.
Director of Operations, Area Leader, Operational Partner, Training General Manager
Luby's Fuddruckers Restaurants LLC
02.2007 - 09.2021
- Responsible for the overall success of operations for 48 Fuddruckers locations that included 4 district managers while sustaining sales growth over prior year.
- Led cross-functional teams for successful completion of projects, resulting in increased productivity.
- Improved operational efficiency by streamlining processes and implementing innovative solutions.
- Developed and executed strategic plans to achieve organizational goals and drive sustainable growth.
- Managed budgets and resources, optimizing allocation for maximum impact on business objectives.
Food and Beverage Director
Delaware North
01.2002 - 01.2007
- Responsible to oversee multi-unit operations including 7 restaurants and 3 lounges at Sky Harbor Airport.
- Optimized profits while controlling costs and new menu developments.
- Worked close with deputy director of operations of aviation to create new structure and perception for airport.
- Worked with Union leader to ensure that all polices were under union regulations and contracts.
- Priced and ordered food products, kitchen equipment and food service supplies.
- Sought out and implemented methods to improve service and team performance and boost business sustainability.
Education
Hospitality and Tourism, General Studies
New Mexico State University
Las Cruces, NMHigh School Diploma -
Hobbs High School
Hobbs, NM05.1987
Skills
- Multi-Unit Management
- Brand Ambassador
- Leadership Development
- Profit Maximization
- Strong Communicator
- Goal setting
- Profit and loss accountability
- Proficient in MS Office and multiple POS systems
- Customer retention
- Quality Assurance
Timeline
Corporate/Franchise Business Consultant
Costa Vida Holdings Inc.
09.2021 - 01.2024
Director of Operations, Area Leader, Operational Partner, Training General Manager
Luby's Fuddruckers Restaurants LLC
02.2007 - 09.2021
Food and Beverage Director
Delaware North
01.2002 - 01.2007
Hospitality and Tourism, General Studies
New Mexico State University
High School Diploma -
Hobbs High School
Similar Profiles
Zachery JohnsonZachery Johnson
Crew Member at Costa VidaCrew Member at Costa Vida
Addison McBrideAddison McBride
Cashier at Costa VidaCashier at Costa Vida
Joaquin PalaciosJoaquin Palacios
Team Member at Costa VidaTeam Member at Costa Vida
Nolan FreemanNolan Freeman
Case Manager/Support Coordinator at Division Of Developmental DisabilitiesCase Manager/Support Coordinator at Division Of Developmental Disabilities
Theo NguyenTheo Nguyen
Host/Cashier at Pacific Seafood BuffetHost/Cashier at Pacific Seafood Buffet