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Associate Principal Engineer

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Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.

Dynamic customer service professional with extensive experience at Hallmark Aviation, excelling in conflict resolution and team leadership. Proven expertise in ticketing systems and centralized load control, enhancing operational efficiency and passenger satisfaction. Recognized for implementing effective solutions during irregular operations, ensuring seamless service delivery and maintaining high standards of customer care. Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Dynamic customer service professional with extensive experience at Hallmark Aviation, excelling in passenger relations and conflict resolution. Proven ability to enhance customer satisfaction through exceptional communication and language proficiency. Skilled in operations management, fostering effective team collaboration, and ensuring compliance with industry standards. Committed to delivering outstanding service and support.

Certified professional with strong expertise in therapeutic massage and client care. Skillful in various massage techniques, including deep tissue, Swedish, and sports massage, with focus on achieving client well-being and pain relief. Effective collaborator, adaptable to changing needs, and consistently reliable in team settings. Known for client-centric approach, excellent communication, and commitment to delivering tangible results.

Experienced professional with a reputation for exceptional team-building and project oversight skills. Skilled in effectively collaborating with diverse personalities and fostering strong relationships. Demonstrated track record of delivering impressive results through collaborative efforts.

Detail-oriented professional with focus on deadlines and skilled in handling medical billing without errors. Confident Medical Biller knowledgeable in data confidentiality and privacy practices when reviewing patient information.
Reliable Medical Biller with coding and medical terminology knowledge. Polished and hardworking performer with background overseeing accounts and handling records management tasks. Team-oriented person with great decision-making skills.

Energetic and tech-savvy individual with penchant for problem-solving and collaborative spirit. Well-versed in programming languages and network fundamentals, offering practical skills in troubleshooting and software installation. Committed to leveraging these abilities to drive impactful results within dynamic team.

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Experienced Customer service Supervisor bringing 3 years of quality performance in customer support supervisory roles. Skilled in mentoring team members to deliver exceptional service and building team morale through effective communication and positive performance feedback. Accustomed to defusing customer dissatisfaction and managing competing priorities with superior results.
Knowledge about the company’s products/ services to assist the customer service team to resolve any escalations
Hardworking professional committed to providing outstanding customer service and assistance.

 I have broad work experience across customer service, factory, and outdoor roles, including positions requiring long hours and physically demanding work. I am adaptable, reliable, and comfortable working in fast-paced environments, with a strong work ethic and a proven ability to learn new tasks quickly.  Contact me for my references :) 

Junjie Liang

Summary

Overview

Work History

Airline Customer Service Supervisor

Airline Customer Service Agent

Amazon Grocery Shopper

Education

Associate of Accounting -

Bachelor of Science - General Business

High School - undefined

Skills

Timeline

Airline Customer Service Supervisor

Airline Customer Service Agent

Amazon Grocery Shopper

High School - undefined

Associate of Accounting -

Bachelor of Science - General Business

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