Summary
Overview
Work History
Education
Skills
Timeline
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James Luke Lester

Summary

Professional Sales and Customer Service professional with the ability to engage client customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience. Hardworking and passionate with strong organizational skills eager to secure entry-level sales position

Overview

5
5
years of professional experience

Work History

Bartender Shift Manager

Hill Country Event Staffing
01.2021 - Current
  • Coordinating team-led event planning
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Organizing and procuring beverage products.
  • Served high customer volumes during special events, nights, and weekends.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls.

Sales Manager\Team Lead\Head Dealer

Let It Ride Austin Casino
03.2021 - Current
  • Lead and manage the day-to-day operations and events
  • Professional social interaction while in the performance of job duties.
  • Identified and acted on growth opportunities and development options for business.
  • Expanded sales revenues by identifying opportunities and executing customized marketing plans.
  • Greeted customers and provided product advice to increase sales.
  • Provided exceptional customer service to foster client loyalty and satisfaction.

Deli Service Specialist

Reasors
01.2019 - 02.2021
  • Performed fast-paced customer service in a team setting
  • Selective control over meats and cheeses
  • Designated to offer supportive opinions on products to customers.

Education

Bachelor of Science - Multidisciplinary -History, Psychology

Oklahoma State University – Tulsa
Tulsa, OK
12.2022

Skills

  • Timely Food Delivery
  • Staff Management
  • Financial Controls
  • Team Training
  • Hospitality Service Expertise
  • Staff Scheduling
  • Maintaining Clean Work Areas

Timeline

Sales Manager\Team Lead\Head Dealer

Let It Ride Austin Casino
03.2021 - Current

Bartender Shift Manager

Hill Country Event Staffing
01.2021 - Current

Deli Service Specialist

Reasors
01.2019 - 02.2021

Bachelor of Science - Multidisciplinary -History, Psychology

Oklahoma State University – Tulsa

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James Luke Lester