Jameson Dolphy
Inver Grove Heights,MN
Summary
Dynamic individual with a solid background in cashier supervision and employee motivation. Known for fostering effective communication and collaboration, consistently recognized for contributions to team success and customer experience.
Overview
3
3
years of professional experience
Work History
Head Cashier
The Home Depot
Inver Grove Heights, MN
05.2025 - Current
- Schedules and supervises cashiers during shifts, ensuring optimum coverage of registers.
- Trains new cashiers on operating procedures and customer service skills.
- Oversees cashiers to identify strengths and weaknesses in customer service and payment processing, facilitating targeted training and coaching.
- Collaborates with team members to streamline checkout processes during peak hours, enhancing customer flow.
- Manages cash drawers to ensure accuracy
- Recognized as Operations Employee of the Month and received Vice President's award for exceptional customer service
Mover
Bester Brothers
South Saint Paul, Minnesota
06.2023 - Current
- Executes safe loading and unloading of furniture and boxes from moving trucks, ensuring damage-free transport.
- Supports team members in heavy lifting and navigating tight spaces to facilitate efficient moves.
- Works cooperatively within a team environment to accomplish goals efficiently.
Crewmember
Raising Cane's Chicken Fingers
Eagan, Minnesota
01.2023 - 11.2025
- Provided exceptional customer service in a fast-paced restaurant environment.
- Executed accurate cash transactions at the register during peak hours, ensuring seamless customer experience.
- Assisted in training new crew members on operational procedures and safety practices.
- Achieved advanced training as Certified Trainer and Customer Service, Kitchen, and Safety Specialist, equipping team with essential skills.
- Maintained cleanliness and organization of workstations and dining areas.
- Recognized as Crew of the Quarter for outstanding performance in Q4 2024
Education
Bachelor of Science - Mechanical Enginnering
University of St. Thomas
Saint Paul, MN05-2029
High School Diploma -
Simley Senior High School
Inver Grove Heights, MN06-2025
Certificate - Spanish
Inver Hills Community College
Inver Grove Heights05-2025
Skills
- Customer service
- Effective communication
- Problem solving
- Team building
- Equipment maintenance
- Conflict resolution
- Training and development
- Schedule coordination
- Cashier supervision
- Employee engagement and motivation
Timeline
Head Cashier
The Home Depot
05.2025 - Current
Mover
Bester Brothers
06.2023 - Current
Crewmember
Raising Cane's Chicken Fingers
01.2023 - 11.2025
Bachelor of Science - Mechanical Enginnering
University of St. Thomas
High School Diploma -
Simley Senior High School
Certificate - Spanish
Inver Hills Community College