Jameson Silva
Madera,CA
Summary
Dynamic professional with a proven track record at Grocery Outlet, excelling in team leadership and customer service. Skilled in inventory management and effective time management, I consistently enhanced product visibility and fostered positive customer relationships, driving engagement and satisfaction. Committed to delivering exceptional results in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Barista
Dutch Bros.
01.2025 - Current
- Crafted high-quality beverages according to customer specifications.
- Maintained cleanliness and organization of workspaces and equipment.
- Provided exceptional customer service, fostering positive relationships with patrons.
- Operated point-of-sale systems efficiently for order processing and payments.
Grocery Manager
Grocery Outlet Bargain Market
06.2022 - 12.2024
- Managed daily operations of grocery department, ensuring efficient stock replenishment and organization.
- Trained new staff on store policies, safety procedures, and customer service best practices.
- Assisted in inventory management by monitoring stock levels and conducting regular audits.
- Implemented merchandising strategies to enhance product visibility and drive customer engagement.
Team Store Associate
Fresno Grizzlies
07.2024 - 09.2024
- Assisted customers with product inquiries and transactions to enhance shopping experience.
- Maintained organized merchandise displays to promote sales and improve store aesthetics.
- Operated point-of-sale systems efficiently during peak hours to ensure smooth transactions.
- Collaborated with team members to restock inventory and maintain optimal stock levels.
Education
Bachelor of Science - Criminology
California State University, Fresno
Fresno, CA05-2026
Skills
- Effective time management
- Strong attention to detail
- Analytical problem solving
- Customer service
- Effective team leadership
Timeline
Barista
Dutch Bros.
01.2025 - Current
Team Store Associate
Fresno Grizzlies
07.2024 - 09.2024
Grocery Manager
Grocery Outlet Bargain Market
06.2022 - 12.2024
Bachelor of Science - Criminology
California State University, Fresno