Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
Work History
Sales Representative
Wireless zone (Verizon)
Roanoke, VA
06.2023 - Current
Assisted customers with product selection and purchase decisions by providing information on features, benefits and wireless service plans.
Demonstrated ability to troubleshoot minor technical issues that arose during the sales process.
Analyzed customer data to identify potential sales opportunities.
Retail Wireless Consultant
US Cellular Wireless
Roanoke, VA
07.2018 - 06.2023
Executed company sales system in interactions with guests, following procedures to increase sales numbers and customer satisfaction levels.
Met or exceeded sales targets developed with managers, averaging 15-20 completed transactions weekly.
Greeted customers to determine wants or needs.
Logistics Coordinator/Operations Supervisor
R+L Global Logistics
Salem , VA
09.2015 - 02.2018
Established transportation cost standards and economical shipping practices.
Oversaw shipping activities for 8-10 person warehouse, successfully processing over 200 orders daily.
Oversaw daily operations within the shipping department including assigning tasks, setting deadlines, resolving conflicts.
Assisted in developing strategies for improving efficiency within the shipping department.
Production Supervisor
Integrated Textile Solutions
Salem, VA
01.2011 - 12.2014
Managed multiple projects with competing deadlines simultaneously.
Developed and maintained project plans, timelines, and budgets.
Created and implemented processes to ensure successful completion of projects.
Forecasted, scheduled and monitored project timelines, personnel performance and cost efficiency.
Education
Some College (No Degree) - General Studies
Virginia Western Community College
Roanoke, VA
Skills
Sales expertise
Strategic Planning
Logistics Management
Project Management
Accomplishments
Pinnacle Club winner( US Cellular) top 3% in sales for the company
Completed the LDP (Leadership Development Program) with US Cellular
Top 10 linehaul operations (R+L) 2 years straight. Before average for terminal was in the 80's
References
References available upon request.
Timeline
Sales Representative
Wireless zone (Verizon)
06.2023 - Current
Retail Wireless Consultant
US Cellular Wireless
07.2018 - 06.2023
Logistics Coordinator/Operations Supervisor
R+L Global Logistics
09.2015 - 02.2018
Production Supervisor
Integrated Textile Solutions
01.2011 - 12.2014
Some College (No Degree) - General Studies
Virginia Western Community College
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