James S. Sutton
Indianapolis,IN
Summary
I am a driven, performance oriented, boots on the ground employee with higer level technical and soft skills leadership training. I care for all team members at every level of training and for their personal wellbeing. I strongly value dormakaba Americas as a global corporation and my personal employer, and am looking to helping us reach the next level of on-time delivery, accuracy, safety, and efficiency through Lean Manufacturing, on the job, and Six Sigma training.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Team Leader
Dormakaba USA
Indianapolis, IN
02.2022 - Current
- Led cross-functional teams to enhance operational efficiency and improve process workflows.
- Developed training programs to mentor team members and foster skill development.
- Implemented quality control measures to ensure product compliance with industry standards.
- Coordinated project timelines and resource allocation for timely completion of initiatives.
- Managed a government contract, as the exclusive authenticator with access to drive business for on time and accurate high value shipments
Phlebotomist/Front Office Associate
Cornerstone Family Physicians
Indianapolis, IN
12.2009 - 10.2018
- Perform laboratory tests and manage laboratory equipment, including quality control
- Administer vaccines and maintain quality control of vaccines
- Coordinate and interact with pharmaceutical representatives
- Oversee biohazard material safety and collection
- Patient care: vital signs, scheduling, and arranging follow-up visits
- Maintain electronic patient records and ensure confidentiality
- Facilitate collections from patients
- Facilitate communications amongst patients, physicians, medical assistants, medical equipment companies, etc
- Train and oversee medical assistant students in front desk and lab procedures during externships
Builder
Indianapolis, IN
12.2008 - 12.2009
- Construction of decks, fences and boat docks
- Communicated with clients at all stages of build
Fleet Organizer, Enterprise Rent-A-Car
Indianapolis, IN
12.2006 - 12.2008
- Prepare vehicles for customer rental including detailing
- Assisting customers with transportation to and from the office
- Repossess cars when needed for the company
- Interact with business accounts including car dealerships and body shops
Sales Associate
Sears Roebuck and Co
Indianapolis, IN
12.2004 - 12.2005
- Oversaw logistics of incoming deliveries
- Interacted with clients purchasing appliances
- Responsible for assembling in-store displays
- Trained in lawn and garden, power tools, paint and appliances
Education
Business Writing, Chemistry - Biology
Indiana University-Purdue University
Indianapolis, IN01-2011
Business Law and Speech -
Ivy Tech Community College
Indianapolis, IN01-2008
Human Resources in a Diverse Society, Business Computer Applications, Ethics as Intro to Behavior, and Managerial Behavior -
Xavier University
Cincinnati, OH01-2006
Skills
- Computer: iSalus Electronic Medical Records
- Other:
- Leadership, Project Management, Communication, Teamwork, Organization, Strategic Thinking, Supervision, Active Listening
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
- Team supervision
- People management
- Staff training
- Work Planning and Prioritization
- Coaching and mentoring
- Documentation and reporting
- Performance improvement
- Work planning
- Complex Problem-solving
- Analytical thinking
- Goal setting
- Daily workflow improvement
- Leading team meetings
- Safety
- Relationship building
Certification
Six Sigma Yellow Belt training through Purdue University's Manufacturing Extension Partnership. With upcoming certification exam pending completion this month.
Timeline
Team Leader
Dormakaba USA
02.2022 - Current
Phlebotomist/Front Office Associate
Cornerstone Family Physicians
12.2009 - 10.2018
Builder
12.2008 - 12.2009
Fleet Organizer, Enterprise Rent-A-Car
12.2006 - 12.2008
Sales Associate
Sears Roebuck and Co
12.2004 - 12.2005
Business Law and Speech -
Ivy Tech Community College
Human Resources in a Diverse Society, Business Computer Applications, Ethics as Intro to Behavior, and Managerial Behavior -
Xavier University
Business Writing, Chemistry - Biology
Indiana University-Purdue University
References
References Available Upon Request
Interests
ASSOCIATIONS & ACTIVITIES
, Kids’ Voice of Indiana, Current Volunteer
Indianapolis Humane Society, Past Volunteer
Enjoys sailing, bicycling, gardening, fly fishing
Enjoys traveling and meeting new people
Avid Dog Lover