James William Hamrick
Houston,TX
Summary
Dedicated, empathetic, and proactive food service professional well-versed in food and beverage operations and guest services. Successful at building relationships with customers to increase loyalty and repeat business.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
Brasserie
Houston, TX
01.2022 - Current
- Performed opening, closing, and service duties in upscale casual restaurant with many repeat guests
- Sold high-profit items such as appetizers, wine and mixed drinks to enhance sales numbers.
- Cultivated warm relationships with regular customers.
Sales/Retail Associate
Hound's Tree
Brooklyn, NY
01.2020 - 12.2021
- First estate wine tasting room in NYC.
- Greeted customers and helped with product questions, selections and purchases.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Answered product questions with up-to-date knowledge of sales and store promotions
Assistant Server/Expo
Crown Shy
New York, NY
01.2019 - 03.2020
- Opened Michelin-starred restaurant at 70 Pine in the Financial District
- Assistant server, with occasional server and expeditor shifts
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Applied knowledge of wine, cider and beer to increase daily beverage sales.
Creative Director
Clickety Clackety Roll To Attackety
01.2020 - Current
- Dungeons and Dragons entertainment platform with 10 creative employees.
- Wrote and edited high-quality content and visually impactful programs under deadline pressure with exciting, captivating and authentic approach.
- Oversaw full teams of writers, artists, designers and project managers
Education
Bachelor of Fine Arts - Fine Arts
Nebraska Wesleyan University
Lincoln, NE08.2016
High School Diploma -
The Kinkaid School Preparatory Academy
Houston, TX05.2011
Skills
- Customer Service and Rapport
- Team Player
- Wine and Liquor Service
- Food and Beverage Service
- High-Volume Dining
- Strong Communication and Interpersonal Skills
Certification
- TABC License
- Food Handler's Certification
Timeline
Server
Brasserie
01.2022 - Current
Sales/Retail Associate
Hound's Tree
01.2020 - 12.2021
Creative Director
Clickety Clackety Roll To Attackety
01.2020 - Current
Assistant Server/Expo
Crown Shy
01.2019 - 03.2020
Bachelor of Fine Arts - Fine Arts
Nebraska Wesleyan University
High School Diploma -
The Kinkaid School Preparatory Academy
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