Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

James William Hamrick

Houston,TX

Summary

Dedicated, empathetic, and proactive food service professional well-versed in food and beverage operations and guest services. Successful at building relationships with customers to increase loyalty and repeat business.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Server

Brasserie
Houston, TX
01.2022 - Current
  • Performed opening, closing, and service duties in upscale casual restaurant with many repeat guests
  • Sold high-profit items such as appetizers, wine and mixed drinks to enhance sales numbers.
  • Cultivated warm relationships with regular customers.

Sales/Retail Associate

Hound's Tree
Brooklyn, NY
01.2020 - 12.2021
  • First estate wine tasting room in NYC.
  • Greeted customers and helped with product questions, selections and purchases.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Answered product questions with up-to-date knowledge of sales and store promotions

Assistant Server/Expo

Crown Shy
New York, NY
01.2019 - 03.2020
  • Opened Michelin-starred restaurant at 70 Pine in the Financial District
  • Assistant server, with occasional server and expeditor shifts
  • Delivered exceptional guest experiences through attentive service and quick response to issues.
  • Applied knowledge of wine, cider and beer to increase daily beverage sales.

Creative Director

Clickety Clackety Roll To Attackety
01.2020 - Current
  • Dungeons and Dragons entertainment platform with 10 creative employees.
  • Wrote and edited high-quality content and visually impactful programs under deadline pressure with exciting, captivating and authentic approach.
  • Oversaw full teams of writers, artists, designers and project managers

Education

Bachelor of Fine Arts - Fine Arts

Nebraska Wesleyan University
Lincoln, NE
08.2016

High School Diploma -

The Kinkaid School Preparatory Academy
Houston, TX
05.2011

Skills

  • Customer Service and Rapport
  • Team Player
  • Wine and Liquor Service
  • Food and Beverage Service
  • High-Volume Dining
  • Strong Communication and Interpersonal Skills

Certification

  • TABC License
  • Food Handler's Certification

Timeline

Server

Brasserie
01.2022 - Current

Sales/Retail Associate

Hound's Tree
01.2020 - 12.2021

Creative Director

Clickety Clackety Roll To Attackety
01.2020 - Current

Assistant Server/Expo

Crown Shy
01.2019 - 03.2020

Bachelor of Fine Arts - Fine Arts

Nebraska Wesleyan University

High School Diploma -

The Kinkaid School Preparatory Academy

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James William Hamrick