Jamey Roman
Racine,WI
Summary
Experienced with leading HR operations, ensuring compliance, and optimizing workflows. Utilizes strategic planning to drive organizational growth and employee satisfaction. Expert in performance management and employee and student relations.
Overview
19
19
years of professional experience
Work History
Director of Human Resources
Kenosha Human Development Services, Inc.
01.2017 - Current
- Directed each phase of the hiring process, encompassing employment verification, employee relations investigations, criminal background checks and onboarding for a workforce of 200 employees.
- Managed complex employee relations issues, reducing legal risks and maintaining a positive work environment. This resulted in a 20% decrease in turnover within the first year.
- Structured compensation and benefits according to market conditions and budget demands.
- Coordinated and worked with management on performance evaluations, supervisory practices, dispute resolution, and employee accountability.
- Ensured compliance with all relevant labor laws, protecting employee rights and the organization's interests.
- Managed the onboarding process, providing new hires with necessary tools for success from day one.
- Developed comprehensive digital employee training programs, resulting in a more skilled workforce.
- Implemented data-driven decision-making processes within the HR department to identify areas of improvement.
- Negotiated favorable contracts with vendors, maximizing the value of HR services received while minimizing costs.
- Managed other HR staff and oversaw completion of tasks and initiatives.
Case Management Supervisor
Kenosha Human Development Services, Inc.
01.2014 - 12.2016
- Reviewed and developed intake and discharge planning strategies to encourage client engagement and retention. Reduced client wait times for admission by 25%.
- Collaborated with multidisciplinary teams to facilitate client care and reduce case management barriers.
- Streamlined, standardized and implemented case management processes and techniques to maximize the revenue cycle.
- Fostered professional networks and relationships with service and resource providers to promote continuity and quality of care for clients.
- Ensured compliance with legal, ethical, and company standards in all case management activities.
- Evaluated the performance of case managers, providing constructive feedback and targeted coaching efforts for improvement.
Employment Specialist
Kenosha Human Development Services, Inc.
01.2010 - 12.2014
- Established strong relationships with local employers to match clients with suitable job opportunities. Coordinated onsite employer recruitment events.
- Worked closely with government agencies such as workforce centers or vocational rehabilitation teams to maximize client resources and support.
Assistant Supervisor for Family Care Case Management
Kenosha Human Development Services, Inc.
01.2008 - 12.2010
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows. Addressed employee concerns.
- Assisted in the development of training materials to ensure a consistent learning experience for new hires.
Case Manager
Kenosha Human Development Services, Inc.
01.2006 - 12.2008
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information. Advocated for client rights.
Education
Master of Science - Business Management
Cardinal Stritch University
Pleasant Prairie, WI01.2011
Bachelor of Science - Human Services
Upper Iowa University
West Allis, WI01.2006
Skills
- Benefits administration
- Compliance management
- HR analytics
- Talent acquisition
- Performance evaluation
- Employee relations
- Organizational development
- Payroll management
- Background checks
- Diversity and inclusion
- Internal communications
- Employment law expertise
Timeline
Director of Human Resources
Kenosha Human Development Services, Inc.
01.2017 - Current
Case Management Supervisor
Kenosha Human Development Services, Inc.
01.2014 - 12.2016
Employment Specialist
Kenosha Human Development Services, Inc.
01.2010 - 12.2014
Assistant Supervisor for Family Care Case Management
Kenosha Human Development Services, Inc.
01.2008 - 12.2010
Case Manager
Kenosha Human Development Services, Inc.
01.2006 - 12.2008
Master of Science - Business Management
Cardinal Stritch University
Bachelor of Science - Human Services
Upper Iowa University
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