Jami Harper
Florence,SC
Summary
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic. Experienced in optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
12
12
years of professional experience
Work History
Office Manager
Superior Transmissions
08.2023 - Current
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Developed and maintained successful relationships with vendors, suppliers and customers.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Managed office operations while scheduling appointments for department managers.
- Controlled finances to lower costs and keep business operating within budget.
QA Analyst
TNAA
11.2021 - 05.2023
- Developed and maintained quality assurance procedure documentation.
- Created and revised procedures, checklists and job aids to reduce errors.
- Participated in departmental meetings to establish short- and long-term strategy.
- Recorded findings of inspection process, collaborating with quality team to implement corrective actions.
- Led process improvement projects to help operations meet and exceed quality standards and reduce costs.
- Integral part of the credentialing, background check process, drug screen scheduling, as well as verifying all nurses/techs had the proper state appointed licenses/certifications needed to complete the job being scheduled.
Project Manager
Sam Carbis Solutions Group
01.2020 - 11.2022
- Planned, designed, and scheduled phases for large projects.
- Monitored project performance to identify areas of improvement and make adjustments.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Met project deadlines without sacrificing build quality or workplace safety.
- Provided detailed project status updates to stakeholders and executive management.
Senior Research Analyst
Assurant
Florence, SC
01.2012 - 06.2019
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Worked well in a team setting, providing support and guidance.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Proved successful working within tight deadlines and a fast-paced environment.
Education
GED -
GED
Florence, SC10.2013
Skills
- Project Management
- Staff Management
- Staff Hiring
- Administration
- Employee Supervision
- Office Management
- Billing
- Compliance Monitoring
- Customer Service
- Administrative Support
- Data Entry
- Team Supervision
Timeline
Office Manager
Superior Transmissions
08.2023 - Current
QA Analyst
TNAA
11.2021 - 05.2023
Project Manager
Sam Carbis Solutions Group
01.2020 - 11.2022
Senior Research Analyst
Assurant
01.2012 - 06.2019
GED -
GED