Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
21
21
years of professional experience
Work History
RN-Labor & Delivery
Clark Memorial Health
02.2020 - Current
Deliver comprehensive patient assessments and develop individualized care plans.
Manage pre-op and post-op care for surgical patients, ensuring optimal recovery.
Utilize electronic health records systems (EPIC, Allscripts, and others) to maintain accurate patient documentation and data integrity.
Collaborate with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
Educate patients on treatment plans, medications, and post-discharge care procedures.
Coordinate care of low and high-risk laboring women of childbearing age and immediate stabilization of newborn following delivery.
LPN- Observation
Baptist Health Floyd
09.2018 - 07.2019
Cared for patients with acute and chronic conditions, including CAD, COPD, diabetes, kidney disease, and psychiatric disorders.
Collaborated with interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention and care planning.
Administered treatments and medications while adhering to safety protocols.
Educated patients and families on health promotion, disease prevention, and self-care management strategies.
Maintained a safe and therapeutic environment for patients through effective risk assessment and crisis intervention strategies.
Coordinated comprehensive pre-op and post-op care, optimizing recovery for surgical patients.
Executed precise documentation and data entry in compliance with HIPAA regulations.
Medical assistant/Receptionist
Growing Kids Pediatrics
11.2015 - 11.2017
Greeted patients and managed appointment scheduling efficiently.
Conducted vital signs assessments, blood samples, and throat swabs.
Performed phone triage to prioritize patient needs effectively.
Maintained strict HIPAA compliance and ensured patient confidentiality.
Collaborated with healthcare team to deliver high-quality, patient-centered care.
Medical Records Technician
Wellstone Regional Hospital
01.2006 - 05.2010
Achieved fluency in medical terminology, HIPAA, and compliance.
Assisted in preparation of medical records to release to other medical facilities requesting for patient history and information.
Delivered exceptional customer service to patients and insurance representatives, addressing inquiries efficiently.
Performed medical records coding utilizing ICD 9/10, HCPCS, and CPT to enhance data accuracy and regulatory adherence.
Assisted in implementing new filing system that resulted in increased ease of access for both staff members and patients alike.
Reviewed charts and flagged incomplete or inaccurate information.
Mental Health Technician
Wellstone Regional Hospital
09.2004 - 01.2006
Monitored patient behavior and reported changes to healthcare team.
Assisted in therapeutic activities, promoting patient engagement and recovery.
Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
Maintained patient records, documenting changes in patient condition.
Collaborated with multidisciplinary teams to develop individualized care plans.
Education
Associates of Science - Nursing
Ivy Tech Community College
12.2019
Certificate - Licensed Practical Nurse
Ivy Tech Community college
07.2018
No Degree - Utilization Management Courses
Marie Peppers
Online
01-2025
Skills
Proficiency using MS Office products including Word, Excel, OneNote, Publisher, PowerPoint, and Outlook