Open To Work
Jamia Handy
Ricci Telephone Research Inc
Philadelphia,PA
Work Preference
Job Search Status:
Open to work
Work Type
Full Time
Location Preference
On-Site
4
years of professional experience
Proven expertise in customer service support. Makes meaningful and measurable contributions to division’s growth and success. Capable of handling multiple clients, tasks and projects. Dependable under pressure and in urgent situations. Strong analytical and problem solving skills. Creative able to peer outside of the box for unique situations. Able to quickly learn and adapt to new processes and applications. Excellent organizational, interpersonal, verbal and written communication skills.
To obtain full-time employment in the customer service field.
Work History
Market Researcher
1 Month- Duties included cold-calling businesses and households regarding energy access and conducted market research surveys on pipeline communications to customers in Rhode Island. Accurately recorded and reported responses to team leader.
Customer Service Representative
1 Month- Duties included answering inbound calls from Pennsylvania voters and supplied voter registration and polling place information to callers. Updated voter registration contact information and filled requests for mail-in ballots on behalf of registered voters.
Cashier/Sales Associate
2 Months- Handled cash, credit and debit transactions. Processed merchandise returns and exchanges. Processed layaways and retrieved layaways for customers. Placed sensors back on merchandise. Hung up returned merchandise. Reorganized hangers.
Produce Clerk
1 Month- Replenished fruits and vegetables. Cleaned up after accidents. Recycled boxes.
Asset Protection Customer Host
2 Months- Greeted customers as they entered and checked receipts as they left. Offered cart sanitizing products as needed.
Crew Member
1 Month- Washed dishes. Swept and mopped floor. Helped out with drive-thru window.
Education
Vocational/Technical Certificate - Computer Basics
Vocational/Technical Certificate - Microsoft Office and Google Docs Training
Vocational/Technical Certificate - Customer Service, Medical Terminology, and Mental Health Aide
Vocational/Technical Certificate - Computerized Business and Accounting
High school graduate or equivalency certificate (GED) - General studies
Skills
Cold Calling
Market Research
Cash Handling
Analytical Skills
Problem Solving
EPOS
Customer Service Representative
Cashier
Produce Clerk
Sales Assistant
Customer Service
Timeline
Market Researcher
Ricci Telephone Research Inc
04.2025 - 05.2025Read More
Customer Service Representative
Careers USA Staffing/City of Philadelphia 311
10.2024 - 11.2024Read More
Cashier/Sales Associate
Burlington Stores Inc.
04.2023 - 06.2023Read More
Produce Clerk
BJ's Wholesale Club
04.2022 - 05.2022Read More
Asset Protection Customer Host
Walmart, Inc
10.2021 - 12.2021Read More
Crew Member
McDonald's
08.2021 - 09.2021Read More
University City High School
High school graduate or equivalency certificate (GED) from General studies
Read More
DPT Business School
Vocational/Technical Certificate from Computerized Business and Accounting
Read More
Temple University
Vocational/Technical Certificate from Customer Service, Medical Terminology, and Mental Health Aide
Read More
The Honickman Center
Vocational/Technical Certificate from Microsoft Office and Google Docs Training
Read More
The Honickman Center
Vocational/Technical Certificate from Computer Basics
Read More