Jamie Ames
Ironhorse Aviation
Desmoines,GA
11
years of professional experience
Versatile transportation and operations professional with 9+ years of experience in driving, supervision, and fleet support. Skilled in customer service, team building, and schedule coordination. Proven ability to keep vehicles ready, meet deadlines, and support smooth daily operations.
Work History
Driver
1 Month- Operated company vehicles to transport crew, passengers, and equipment safely across airport grounds.
- Completed pre-trip inspections and reported vehicle issues to maintain reliable fleet readiness.
- Coordinated closely with dispatch and flight teams to meet transportation schedules.
- Adapted quickly to changing flight times, route changes, and urgent transport requests.
- Assisted with baggage and cargo handling to support timely aircraft turnaround.
Detail Manager/Driver Manager
4 Years 1 Month- Coordinated vehicle detailing schedules to support service, sales, and delivery readiness.
- Inspected completed work for cleanliness, consistency, and dealership presentation standards.
- Managed detailing supplies, equipment, and inventory to prevent workflow delays.
- Trained team members on cleaning procedures, product use, and quality expectations.
- Prioritized daily workloads to meet customer delivery timelines and shop demands.
- Resolved quality issues by reworking vehicles and reinforcing process standards.
Driver
1 Year 3 Months- Followed airport traffic, ramp, and security procedures during all ground movements.
- Maintained clean, organized vehicles and work areas for daily operational readiness.
- Recorded trip details and updated logs accurately to support clear operational tracking.
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Tow Truck Driver
3 Years 8 Months- Operated tow trucks to recover disabled vehicles and deliver roadside assistance safely.
- Inspected equipment, brakes, lights, and winches before each dispatch.
- Secured vehicles using chains, straps, and flatbed loading procedures.
- Responded promptly to accident scenes, breakdowns, and impound requests.
- Completed basic maintenance and minor repairs to keep vehicle neat and running properly.
- Expedited roadside assistance requests through effective communication with dispatchers to ensure prompt arrival at the scene.
- Improved response times by efficiently navigating and utilizing GPS systems during tow truck operations.
- Assisted in training new tow truck drivers, sharing best practices for safe operations and efficient service delivery.
- Finalized daily logs on schedule to update internal records and uphold DOT requirements.
- Boosted operational efficiency by conducting regular maintenance checks on all towing equipment, avoiding breakdowns or malfunctions during critical moments.
- Enhanced customer satisfaction by providing professional and courteous assistance to stranded motorists.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Completed preventive maintenance checks and basic repairs to vehicles.
- Operated with safety and skill to avoid accidents and delays.
- Reduced accident rates with careful driving and adherence to safety guidelines during towing procedures.
Supervisor
8 Months- Supervised warehouse workflows, aligning staffing with daily volume and shipment priorities.
- Enforced safety, security, and compliance standards across dock and inventory operations.
- Trained associates on equipment use, handling procedures, and quality expectations.
- Monitored order accuracy, dock turnaround, and shipment readiness using warehouse systems.
- Coordinated scheduling, attendance, and labor assignments to maintain operational coverage.
- Resolved performance issues promptly, improving accountability and team productivity.
- Audited inventory movement, identifying discrepancies and correcting process gaps.
- Collaborated with carriers, managers, and customers to ensure on-time freight execution.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
Education
Associate of Science - Medical Science
Skills
Time management
Valid Driver's license
Customer service
Clean driving record
Problem-solving
Safe driving practices
Punctual and reliable
City and non-city driving
Punctuality
GPS and route planning
Loading and unloading
Safety protocols
Defensive driving
Vehicle inspection
Safety management
Route planning
Driving in adverse conditions
Navigational systems and GPS
Vehicle inspections
Commercial driving
Equipment operation
Basic vehicle repairs
Fuel efficiency
DOT compliance
CDL license
Attention to detail
Team building
Hazmat vehicles expertise
Timeline
Driver
Ironhorse Aviation
07.2026 - 08.2026Read More
Detail Manager/Driver Manager
Capital City Motors
01.2021 - 02.2025Read More
Driver
JMT Trucking
10.2019 - 01.2021Read More
Tow Truck Driver
Hanifen Towing
02.2016 - 10.2019Read More
Supervisor
XPO Logistics
09.2015 - 05.2016Read More
U Of O
Associate of Science from Medical Science
Read More