Jamie Arnold
Macomb,MI
Summary
Cutting-edge recent graduate Dental Hygienist with latest training and real-world experience. Skilled at dental cleanings and patient education. Well versed in all aspects of dental office operations. Quick to build relationships with patients and successful at working with teammates to achieve patient care goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Waitress
Shores Inn
08.2022 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Contact Center Lending Representative
Genisys Credit Union
08.2017 - 12.2019
- Increased customer satisfaction by addressing and resolving complaints in a timely manner.
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Enhanced company reputation by providing exceptional customer service and support.
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
Customer Service Manager
Dicks Sporting Goods
08.2014 - 08.2017
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Took ownership of customer issues and followed problems through to resolution.
- Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
- Reduced customer complaints, proactively addressing issues and implementing effective solutions.
Education
Associate of Applied Science - Dental Hygiene
Macomb Community College
Warren05.2024
Skills
- Customer Service
- Strong multitasking
- Cleanliness
- Team Collaboration
- Ultrasonic instrumentation
- Local anesthesia administration
- Oral Cancer Screening
- Patient Education
- Infection Control
Certification
- BLS License
Timeline
Waitress
Shores Inn
08.2022 - Current
Contact Center Lending Representative
Genisys Credit Union
08.2017 - 12.2019
Customer Service Manager
Dicks Sporting Goods
08.2014 - 08.2017
Associate of Applied Science - Dental Hygiene
Macomb Community College