Jamie Barger
Glen Carbon,IL
Summary
Accomplished Director of Sales at Edison's & The Outlet Event Center, adept in Client Relationship Management and Sales Reporting. Spearheaded 250 events yearly, significantly enhancing guest satisfaction and staff proficiency. Excelled in sales team training and leadership, fostering robust customer relationships and driving revenue growth. Demonstrated exceptional planning and organizational skills, ensuring seamless event execution and staffing oversight.
Overview
11
11
years of professional experience
Work History
Director of Sales
Edison's & The Outlet Event Center
09.2020 - Current
- Established clear objectives and goals for each event, drove execution toward goals and measured and monitored results to track impact.
- Developed and maintained year-round calendar of events.
- Managed venue, labor and technical efforts of internal and external partners to successfully execute 250 events per year.
- Produced concept plans for high-profile corporate meetings and events.
- Oversaw event happenings in progress, answered guest questions, acted quickly to resolve problems and trained and supported staff.
- Created detailed timelines and budgets for events to meet all deadlines.
- Responded to guest inquiries to maximize guest satisfaction.
- Handled customer complaints to satisfy and retain guests.
- Scheduling and payroll for staff.
Sales Manger
Edison's Entertainment Complex
09.2018 - 09.2020
- Attended industry events and conventions to explain sales opportunities.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Server
Edison's Entertainment Complex
09.2013 - 09.2018
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Served food and beverages promptly with focused attention to customer needs.
- Developed strong working relationships with management and executive team through effective scheduling and communication skills.
Education
High School Diploma -
Mt.Zion High School
Mt.Zion Illinois05.1989
Skills
- Sales team training
- Client Relationship Management
- Sales training and leadership
- Sales Reporting
- Cold-calling
- Revenue Forecasting
- Catering Oversight
- Staff Training
- Planning and Organization
- Menu Planning
- Administration
- Staffing oversight
Timeline
Director of Sales
Edison's & The Outlet Event Center
09.2020 - Current
Sales Manger
Edison's Entertainment Complex
09.2018 - 09.2020
Server
Edison's Entertainment Complex
09.2013 - 09.2018
High School Diploma -
Mt.Zion High School
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