Dynamic Unit Secretary at Greater Baltimore Medical Center with expertise in patient admission and data entry. Proven ability to enhance communication and streamline operations, ensuring patient confidentiality and satisfaction. Proficient in Epic and Microsoft Office, complemented by excellent verbal communication skills. Committed to delivering high-quality support in fast-paced healthcare environments.
• Assisted the department through the delivery of meal trays to patients and the retrieval of trays from patients, focused on working with the tray line within our Food Service Department, assisted in the dish room when scheduled, and delivered carts to the correct floor or patient area.
Brewed coffee and tea, restocked beverage areas, interacted with customers in the serving and dining areas, and attended all allergy and foodborne illness in-service training.
• Served trays to patients, assisted customers with opening containers and cutting food when requested, collected trays, placed garbage and trash in designated containers, and recorded the amount and type of special food items served to patients.
• Complied with all company safety and risk management policies and procedures and participated in regular safety meetings, safety training, and hazard assessments.