Jamie Bell
Ruckersville,VA
Summary
Dynamic Executive Director of Human Resources at The Heritage Inn Assisted Living Of Charlottesville, recognized for enhancing workforce quality and retention through innovative recruitment strategies and comprehensive training programs. Skilled in HR analytics and employee relations, I successfully reduced turnover rates and fostered a positive organizational culture, driving overall performance and engagement.
Overview
17
17
years of professional experience
Work History
Executive Director of Human Resources
The Heritage Inn Assisted Living Of Charlottesville
220 South Pantops Dr Charlottesville Va
11.2012 - Current
- Led talent acquisition strategies, enhancing workforce quality and retention rates.
- Developed and implemented comprehensive employee training programs to boost performance.
- Streamlined HR processes, improving operational efficiency across departments.
- Facilitated conflict resolution initiatives, fostering a positive workplace culture.
- Oversaw compliance with labor laws and regulations, mitigating organizational risks.
- Collaborated with department heads to align HR strategies with business objectives.
- Conducted performance evaluations and provided constructive feedback to enhance productivity.
- Managed benefits administration, ensuring competitive offerings for staff satisfaction.
- Coordinated and worked with management on performance evaluations, supervisory practices, dispute resolution, and employee accountability.
- Developed succession planning strategy to identify high-potential employees for leadership positions within the organization.
- Coordinated employee training programs that improved job skills and contributed to career development opportunities.
- Made recommendations for corrective action in employees with performance issues.
- Drafted and implemented policies, procedures and employee handbook for over 50 employees.
- Established metrics-driven approach for measuring HR effectiveness in supporting business objectives.
- Developed comprehensive interview guides to improve candidate quality and evaluate personal compatibility.
- Managed labor relations and resolved conflicts between management and employees through mediation and negotiation techniques.
- Oversaw legal compliance of HR practices, ensuring adherence to federal, state, and local regulations.
- Managed integration, configuration and administration of HR systems.
- Facilitated new-hire onboarding processes, generating offer letters and processing background checks.
- Elevated employee satisfaction by developing and implementing comprehensive HR policies, procedures, and initiatives.
- Reduced company turnover rate through effective talent acquisition and retention strategies.
- Recruited and hired key leadership positions to strengthen management team.
- Implemented behavioral performance management system to define expectations and identify areas for improvement.
- Managed full-cycle recruitment process to attract top talent for key organizational roles.
- Maintained open-door policy to encourage employee communication and conflict resolution.
- Optimized payroll processes for accuracy and timeliness while adhering to relevant tax laws.
- Designed and implemented employee engagement strategies to improve morale, retain talent and maintain business continuity.
- Maintained and developed job descriptions, onboarding handbooks, and training programs.
- Enhanced company culture with employee engagement programs, fostering a positive work environment.
- Reviewed and responded to urgent HR-related escalations.
- Aligned departments with organizational processes, implementing HR directives accordingly.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Implemented performance reviews and motivational strategies to elevate HR team results.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Motivated employees through special events and incentive programs.
- Processed employee claims involving performance issues and harassment.
- Used technologically relevant digital systems to manage payroll and benefits programs.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Identified and implemented appropriate strategies to increase employee satisfaction and retention.
- Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
- Instructed senior leaders on appropriate employee corrective steps.
- Discovered and resolved complex employee issues that affected management and business decisions.
- Distributed employee engagement surveys to identify areas of improvement.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Devised hiring and recruitment policies for 55-employee company.
- Created and implemented forward-thinking initiatives to improve employee engagement.
- Fostered positive work environment through comprehensive employee relations program.
- Reduced process gaps while supervising employees to achieve optimal productivity.
- Structured compensation and benefits according to market conditions and budget demands.
Medication Supervisor
Light The Way Home
Denver, Colorado
02.2009 - 10.2012
- Supervised medication administration processes to ensure compliance with safety and regulatory standards.
- Developed training programs for staff on medication management protocols and best practices.
- Collaborated with healthcare professionals to optimize patient treatment plans through effective medication use.
- Coordinated efforts among staff members during emergency situations or critical incidents involving patient medications or reactions.
- Mentored new hires on medication supervision procedures, contributing to a positive work environment and high-quality patient care.
- Discussed medical histories with patients in effort to provide most effective medical advice.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
Education
Dental Assistant - Dental
Everest College
Aurora, COSkills
- Performance appraisals
- Employee wellness
- HR analytics
- Organizational culture
- Diversity and inclusion
- Employee relations
- Recruitment strategies
- Organizational development
- New employee training
- Skilled in payroll systems
- Payroll coordination
- Retention strategies
- Human resources
- Human resources operations
- Training and mentoring
Timeline
Executive Director of Human Resources
The Heritage Inn Assisted Living Of Charlottesville
11.2012 - Current
Medication Supervisor
Light The Way Home
02.2009 - 10.2012
Dental Assistant - Dental
Everest College