JAMIE BLOMKVIST
Communication expertise, multitasking and disciplined time management ability delivers consistent support across previous roles.
The drive to expand skills and take on new challenges aligns with my next opportunity for professional growth. Customer service knowledge, fresh perspective, and creative thinking adds value to team successes.
Work History
COLLECTOR AGENT
2 Months• Handle daily inbound and outbound calls in an auto-dialer environment.
• Accept payments, establish realistic payment plans, and settle past-due accounts.
• Accurately update logs, record customer commitments, and perform maintenance.
• Follow all federal and state collection laws, including the Fair Debt Collection Practices Act (FDCPA).
CUSTOMER SERVICE/DISPATCHER
11 Months- Intake calls in a fast paced environment to troubleshoot and resolve issues that arise.
- Trouble shoot service requests for possible pre-ID of parts for tech prior to service appointment
- Handle the dispatching of job assignments to field technicians
- Understanding of geographical areas and logistics
ACCOUNT MANAGER/DATA QC
6 Years 1 Month• Onboarded and Managed 80+ Interior Design Manufacturers
• Collecting product data for online catalog
• QC Data/Production build of catalogs
• Analytics Reporting
• Followed life cycle of contract
BRANCH SERVICE LEADER
4 Years 3 Months- Supervised teller line through coaching and referral goals
- Handled cash management of Branch
- Exceptional customer service, cash handling/ordering, scheduling
- Responsible for branch audits and operational procedures
Education
High School Diploma
Skills
Section name
- I AM AN EXPERIENCED ACCOUNT MANAGER WITH A DEMONSTRATED HISTORY OF WORKING IN FINANCE, INFORMATION TECHNOLOGY, AND SERVICES INDUSTRIES