Jamie Boazzo
New Castle,PA
Summary
Seasoned Parole Supervisor with a proven track record at the Commonwealth of PA Parole Field Services, adept in workflow management and staff leadership. Excels in analytical thinking and team building, significantly enhancing operational efficiency. Expert in implementing safety protocols and fostering a goal-oriented environment, ensuring compliance and advancing rehabilitation goals.
Overview
2025
2025
years of professional experience
Work History
Parole Supervisor
Commonwealth of PA PBPP
Mercer, PA
01.2019 - Current
- Assign caseloads, investigations, to include pre-paroles, pre-transfers, pre-sentences, special investigations, and work assignments in an equitable manner. All reports written by agents are reviewed to ensure compliance with Board policy and procedures, and to ensure quality, clarity, and timeliness. These reports are then signed and distributed accordingly. Compile supervisory level reports as required.
- Ensured that all paperwork was completed accurately according to established guidelines and regulations.
- Analyze complex cases and situations in order to provide guidance and direction to agents and make case placement recommendations to District Director/Deputy District Director.
- Chair conferences with agents and offenders in order to closely follow up on offender's problems and to ensure violations are not repeated. Also develop sanctions for offenders to prevent further violations, and to give offender better insight into their problems.
Parole Agent
Commonwealth of PA PBPP
Mercer, PA
01.2016 - 01.2019
- Supervised the Sex Offender caseload and ensured compliance with conditions of supervision.
- Assisted in the investigation of alleged violations of probation or parole conditions.
- Collaborated with law enforcement agencies regarding criminal activity by those under supervision.
- Assisted probationers with resolving housing, employment and social services problems.
- Educated offenders about legal matters pertaining to their cases as well as general information related to staying out of trouble while on probation or parole.
- Arrested and transported probationers and parolees in violation to ensure compliance with court protocol.
- Maintained detailed records of offender contacts and progress towards goals set forth in their case plan.
- Assisted with case completion by conducting office, home and employment visits to ensure adherence to legal requirements.
- Attended court hearings on behalf of the agency when necessary.
Corrections Counselor
Commonwealth of PA, Dept. of Corrections
Pittsburgh, PA
11.2011 - 01.2016
- Fostered positive relationships with inmates by providing support, guidance, and encouragement.
- Counseled adult felony offenders with legal, substance abuse, mental health, employment and personal problems.
- Participated in periodic evaluations of existing policies and procedures related to the care of incarcerated individuals.
- Provided individual counseling to offenders on a variety of topics, such as anger management, substance abuse, and mental health issues.
- Updated and maintained databases with current information.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Collaborated with a multidisciplinary team to maintain safety and security within a prison environment.
Drug and Alcohol Treatment Specialist Supervisor
Commonwealth of PA- NC Youth Development Center
New Castle, PA
Education
Bachelor of Science - Criminal Justice
Youngstown State University
Youngstown, OH05-1998
Skills
- Attention to detail
- Team building
- Customer service
- Analytical thinking
- Task delegation
- Safety protocols
- Priority management
- Goal oriented
- Verbal and written communication
- Complex Problem-solving
- Decision-making
- Documentation and reporting
- Workflow management
- Staff management
References
References available upon request.
Timeline
Parole Supervisor
Commonwealth of PA PBPP
01.2019 - Current
Parole Agent
Commonwealth of PA PBPP
01.2016 - 01.2019
Corrections Counselor
Commonwealth of PA, Dept. of Corrections
11.2011 - 01.2016
Drug and Alcohol Treatment Specialist Supervisor
Commonwealth of PA- NC Youth Development Center
Bachelor of Science - Criminal Justice
Youngstown State University
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