JAMIE BOYD
Anaheim,CA
Summary
Results-driven professional with focus on leadership and achieving organizational goals. Known for enhancing team collaboration and delivering consistent, high-quality outcomes. Adaptable to evolving demands and skilled in strategic decision-making and conflict management.
Overview
9
9
years of professional experience
Work History
Assistant Restaurant Leader (ARL)
Raising Cane’s Chicken Fingers
01.2024 - Current
- Support full operational execution while driving high-level training and leadership development.
- Coach Restaurant Managers and Restaurant Zone Managers to ensure consistent standards and strong shift leadership.
- Improve key operational metrics including SOS, quality, and guest surveys.
- Support onboarding and training of new managers entering the leadership pipeline.
- Build and maintain a positive learning culture across the restaurant.
Operations Manager (OM)
Raising Cane’s Chicken Fingers
01.2024
- Oversaw restaurant operations, training execution, and labor awareness.
- Coached Restaurant Managers and Restaurant Zone Managers on deployment, communication, and leadership behaviors.
- Ensured consistent training across all zones with strong adherence to SOPs.
- Supported restaurant results through leadership development and operational excellence.
Restaurant Manager (RM)
Raising Cane’s Chicken Fingers
01.2023 - 01.2024
- Led daily restaurant operations and ensured consistent service and quality standards.
- Supported staffing, onboarding, and development of crew and new managers.
- Maintained high levels of food safety, cleanliness, and brand execution.
- Coached Restaurant Zone Managers and crew to support operational excellence.
Crew Member
Raising Cane’s Chicken Fingers
01.2020 - 01.2023
- Supported drive-thru, front-of-house, and kitchen operations.
- Delivered strong customer service with consistent quality and accuracy.
- Built a strong operational foundation that prepared for management growth.
Customer Service Representative
Goodwill
01.2015
Beauty Consultant
Sally Beauty Supply
01.2017 - 01.2018
Team Member
Blaze Pizza
01.2018 - 01.2021
Education
Cosmetology License -
Marinello School of Beauty
Anaheim, CAHigh School Diploma - undefined
La Sierra High School
Fullerton, CASkills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Strategic planning
- Conflict resolution
- Motivating teams
- Team management
- Customer engagement
- Multitasking and organization
- Time management
Timeline
Assistant Restaurant Leader (ARL)
Raising Cane’s Chicken Fingers
01.2024 - Current
Operations Manager (OM)
Raising Cane’s Chicken Fingers
01.2024
Restaurant Manager (RM)
Raising Cane’s Chicken Fingers
01.2023 - 01.2024
Crew Member
Raising Cane’s Chicken Fingers
01.2020 - 01.2023
Team Member
Blaze Pizza
01.2018 - 01.2021
Beauty Consultant
Sally Beauty Supply
01.2017 - 01.2018
Customer Service Representative
Goodwill
01.2015
High School Diploma - undefined
La Sierra High School
Cosmetology License -
Marinello School of Beauty