Customer service professional here with 8 years of experience, in various settings. Built customer relations by providing excellent service whether knocking on doors and collecting information, working in the kitchen crafting foods or e-juice, or serving food and drinks and taking care of customers directly. Calm and collected, I adapt to new situations well and provide peace of mind.
Visited homes in Nashville and surrounding counties, building customer relationships and ensuring timely adjustment and fulfillment of storm-related property damage claims.
Worked with team members to achieve collective sales goals, contributing to a positive and collaborative work environment.
Took pictures and documented property damages to submit claims.
Sales Clerk
11 Months
7-11 Convenience store | 01.2018 - 12.2018
Stocked and organized products on shelves and in refrigerators to enhance product visibility and accessibility.
Created seasonal product promotional setups to attract customer attention and encourage purchases.
Stocked and organized many products on shelves and in refrigerators.
Maintained clean, organized sales floor to ensure a pleasant shopping experience and encourage repeat visits.
Decorated with seasonal product promotional setups.
Food Specialist
2 Months
Sub Stop | 11.2017 - 01.2018
Ensured clean, hygienic kitchen workspace through regular sweeping, mopping, and trash disposal, supporting food safety standards.
Collaborated with cooks to streamline teamwork, achieving timely and accurate order fulfillment for optimal customer satisfaction.
Contributed to successful catering events by providing exceptional food quality and presentation.
Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
Provided meals to homeless at day's end, reducing food waste and positively impacting community welfare.
Kitchen Lead
1 Year 3 Months
The Green Dragon | 07.2016 - 10.2017
Facilitated effective communication between front and back of house staff to enhance service efficiency.
Trained sous chefs to ensure smooth workflow and consistency in meal preparation.
Maintained good communication between front and back of house staff.
Prevented cross-contamination in food preparation for allergy sufferers, ensuring safety and compliance with health standards.
Supervised kitchen operations to ensure adherence to food safety standards and quality control measures.
Adapted menus seasonally, incorporating fresh produce to create visually appealing and flavorful dishes.
Maintained high standards of cleanliness and organization in kitchen, passing all health inspections with excellent ratings.
Operated meat slicer.
Trained and mentored staff on culinary techniques and efficient kitchen workflows.
Hostess/ Cashier/ Sous Chef
11 Months
Tokyo Grill | 07.2015 - 06.2016
Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Handled reservations and to-go orders by phone, addressed customer inquiries, and communicated accurate wait times.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Assisted with prepping and cooking customer orders.
Maintained hygienic kitchen workspace by sweeping, mopping, and disposing of trash regularly.
Delivered food orders to customer homes efficiently and ensured customer satisfaction.
Food Specialist
6 Months
Jersey Mike's Subs | 01.2015 - 07.2015
Crafted custom submarine sandwiches with fresh ingredients to enhance customer satisfaction.
Prepared bread and prepped fruits and vegetables for streamlined food preparation.
Enhanced kitchen efficiency by maintaining a clean and organized workspace during busy shifts.
Managed inventory stock to ensure availability of fresh ingredients.
Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
Flavorist
1 Year 1 Month
Slim's E-juice | 12.2013 - 01.2015
Developed unique recipes using premier propylene glycol-based flavor ingredients to enhance product offerings.
Ensured timely and accurate fulfillment of bottle orders to meet production schedules.
Consistently maintained ingredient ratios and adhered to recipes to guarantee product quality.
Cook/Server/Hostess
2 Years 2 Months
Waffle House | 11.2012 - 01.2015
Cooked and served at various stores.
Handled a large volume of customers while maintaining accuracy and keeping a cool head.
Maintained cleanliness of counters, tables, floors, grills, waffle irons, and juice containers to ensure a welcoming environment.
Operated POS and handled a Cash register.
Built strong customer relationships, encouraging repeat business.
Streamlined kitchen operations with effective communication and collaboration among team members.
Kept Coffee and Sweet tea Brewed.
Cleaned counters, tables, floors, grills, waffle irons, and juice containers.
Decorated the store for seasonal and community events.
Education
High School Diploma
Dobson High School | Chandler, AZ | 05-2012
Studied 4 years of Japanese and tutored for 2 years
No Degree - Liberal Arts
Middle Tennessee State University | Murfreesboro, TN
Finished world Civilizations II and Intro to Philosophy