Professional Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline

Jamie Braman

Nashville Catastrophe Services
San Fernando,CA
1
Language
1
Certification
7
years of professional experience

Customer service professional here with 8 years of experience, in various settings. Built customer relations by providing excellent service whether knocking on doors and collecting information, working in the kitchen crafting foods or e-juice, or serving food and drinks and taking care of customers directly. Calm and collected, I adapt to new situations well and provide peace of mind.

Work History

Insurance Claims Specialist

1 Year
Nashville Catastrophe Services | 03.2019 - 03.2020
  • Visited homes in Nashville and surrounding counties, building customer relationships and ensuring timely adjustment and fulfillment of storm-related property damage claims.
  • Worked with team members to achieve collective sales goals, contributing to a positive and collaborative work environment.
  • Took pictures and documented property damages to submit claims.

Sales Clerk

11 Months
7-11 Convenience store | 01.2018 - 12.2018
  • Stocked and organized products on shelves and in refrigerators to enhance product visibility and accessibility.
  • Created seasonal product promotional setups to attract customer attention and encourage purchases.
  • Stocked and organized many products on shelves and in refrigerators.
  • Maintained clean, organized sales floor to ensure a pleasant shopping experience and encourage repeat visits.
  • Decorated with seasonal product promotional setups.

Food Specialist

2 Months
Sub Stop | 11.2017 - 01.2018
  • Ensured clean, hygienic kitchen workspace through regular sweeping, mopping, and trash disposal, supporting food safety standards.
  • Collaborated with cooks to streamline teamwork, achieving timely and accurate order fulfillment for optimal customer satisfaction.
  • Contributed to successful catering events by providing exceptional food quality and presentation.
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
  • Provided meals to homeless at day's end, reducing food waste and positively impacting community welfare.

Kitchen Lead

1 Year 3 Months
The Green Dragon | 07.2016 - 10.2017
  • Facilitated effective communication between front and back of house staff to enhance service efficiency.
  • Trained sous chefs to ensure smooth workflow and consistency in meal preparation.
  • Maintained good communication between front and back of house staff.
  • Prevented cross-contamination in food preparation for allergy sufferers, ensuring safety and compliance with health standards.
  • Supervised kitchen operations to ensure adherence to food safety standards and quality control measures.
  • Adapted menus seasonally, incorporating fresh produce to create visually appealing and flavorful dishes.
  • Maintained high standards of cleanliness and organization in kitchen, passing all health inspections with excellent ratings.
  • Operated meat slicer.
  • Trained and mentored staff on culinary techniques and efficient kitchen workflows.

Hostess/ Cashier/ Sous Chef

11 Months
Tokyo Grill | 07.2015 - 06.2016
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Handled reservations and to-go orders by phone, addressed customer inquiries, and communicated accurate wait times.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted with prepping and cooking customer orders.
  • Maintained hygienic kitchen workspace by sweeping, mopping, and disposing of trash regularly.
  • Delivered food orders to customer homes efficiently and ensured customer satisfaction.

Food Specialist

6 Months
Jersey Mike's Subs | 01.2015 - 07.2015
  • Crafted custom submarine sandwiches with fresh ingredients to enhance customer satisfaction.
  • Prepared bread and prepped fruits and vegetables for streamlined food preparation.
  • Enhanced kitchen efficiency by maintaining a clean and organized workspace during busy shifts.
  • Managed inventory stock to ensure availability of fresh ingredients.
  • Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.

Flavorist

1 Year 1 Month
Slim's E-juice | 12.2013 - 01.2015
  • Developed unique recipes using premier propylene glycol-based flavor ingredients to enhance product offerings.
  • Ensured timely and accurate fulfillment of bottle orders to meet production schedules.
  • Consistently maintained ingredient ratios and adhered to recipes to guarantee product quality.

Cook/Server/Hostess

2 Years 2 Months
Waffle House | 11.2012 - 01.2015
  • Cooked and served at various stores.
  • Handled a large volume of customers while maintaining accuracy and keeping a cool head.
  • Maintained cleanliness of counters, tables, floors, grills, waffle irons, and juice containers to ensure a welcoming environment.
  • Operated POS and handled a Cash register.
  • Built strong customer relationships, encouraging repeat business.
  • Streamlined kitchen operations with effective communication and collaboration among team members.
  • Kept Coffee and Sweet tea Brewed.
  • Cleaned counters, tables, floors, grills, waffle irons, and juice containers.
  • Decorated the store for seasonal and community events.

Education

High School Diploma

Dobson High School | Chandler, AZ | 05-2012

Studied 4 years of Japanese and tutored for 2 years

No Degree - Liberal Arts

Middle Tennessee State University | Murfreesboro, TN

Finished world Civilizations II and Intro to Philosophy

Skills

Customer service
Quick learner
Safe food handling
Positive attitude and energy
Food assembly
Food storage
Cleaning and sanitation
Flexible schedule
Cash register operation
Cross-functional teamwork

Certification

Food Safety Certified, September 2025

Languages

Japanese
Limited Working

Timeline

Insurance Claims Specialist

Nashville Catastrophe Services
03.2019 - 03.2020Read More

Sales Clerk

7-11 Convenience store
01.2018 - 12.2018Read More

Food Specialist

Sub Stop
11.2017 - 01.2018Read More

Kitchen Lead

The Green Dragon
07.2016 - 10.2017Read More

Hostess/ Cashier/ Sous Chef

Tokyo Grill
07.2015 - 06.2016Read More

Food Specialist

Jersey Mike's Subs
01.2015 - 07.2015Read More

Flavorist

Slim's E-juice
12.2013 - 01.2015Read More

Cook/Server/Hostess

Waffle House
11.2012 - 01.2015Read More

Dobson High School

High School Diploma
Read More

Middle Tennessee State University

No Degree from Liberal Arts
Read More
Jamie Braman