Summary
Overview
Work History
Education
Skills
References:
Timeline
Generic

Jamie Burggraff

Cape Coral,FL

Summary

Dynamic General Manager with a proven track record at Budd's Bait And Tackle and Cintas, excelling in sales strategy and customer relationship management. Leveraged creative problem-solving to enhance revenue and foster team collaboration, achieving significant improvements in customer satisfaction and operational efficiency. Energetic leader committed to continuous improvement and strategic planning.

Overview

23
23
years of professional experience

Work History

General Manager

Budd's Bait And Tackle
Villas, NJ
06.2018 - 10.2024
  • Prepared staff work schedules and assigned team members to specific duties.
  • Designed sales and service strategies to improve revenue and retention.
  • Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
  • Maintained positive working relationship with fellow staff and customers.
  • Exceeded customer satisfaction by finding creative solutions to problems.

Sales Representative

Cintas- first aid & Safety
Conshohocken, PA
09.2012 - 05.2018
  • Analyzed data from Customer Relationship Management systems to better understand customers' needs.
  • Identified customer needs and provided appropriate product recommendations.
  • Maintained updated knowledge through continuing education and advanced training.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Collaborated with trainees in developing innovative methods for future success.
  • Exceeded customer satisfaction by finding creative solutions to problems.

Sales Associate

Budd's Bait And Tackle
Villas, NJ
04.2002 - 09.2012
  • Assisted Sales Leader in developing and implementing sales strategies.
  • Answered telephone to give callers store information and look up order details.

Education

Cintas Winner Circle
Conshohocken, PA
06-2014

Bachelor of Arts - General Studies

Clearwater Christian College
Clearwater
05-2012

Skills

  • Sales strategy
  • Customer relationship management
  • Problem solving
  • Team building
  • Conflict resolution
  • Interpersonal communication
  • Creative solutions
  • Sales coaching
  • Strategic planning
  • Continuous improvement
  • Team leadership
  • Time management
  • Critical and creative thinking
  • Energetic and positive

References:

Ben Budd                                                                                             Shane Dillhoff

Owner                                                                                                  Service Manager

Budd's Bait & Tackle                                                                           Cintas 

(609) 374-4750                                                                                   (609) 665-1634

Timeline

General Manager

Budd's Bait And Tackle
06.2018 - 10.2024

Sales Representative

Cintas- first aid & Safety
09.2012 - 05.2018

Sales Associate

Budd's Bait And Tackle
04.2002 - 09.2012

Cintas Winner Circle

Bachelor of Arts - General Studies

Clearwater Christian College
Jamie Burggraff
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