Jamie Burnett
Ormond Beach,FL
Summary
Results-driven professional with expertise in project management, document management, and compliance assurance. Proven ability to enhance workflow efficiency and coordinate vendor activities, ensuring successful project execution.
Overview
16
16
years of professional experience
Work History
Administrative Assistant
Cesar Remodeling and Repair
Ormond Beach, Fl
07.2024 - Current
- Manage project documentation and ensure compliance with company standards.
- Document and track receipts during estimate preparation.
- Coordinate schedules for construction teams and subcontractors to optimize project timelines.
- Assist in preparing estimates and purchase orders for materials and services.
- Input data into company database accurately and efficiently.
- Implement and regulate an inventory system overhaul.
- Maintain inventory by checking stock to determine inventory level.
- Scan, file and track documents related to construction projects.
- Coordinate activities between contractors, vendors, and suppliers to ensure project alignment.
- Assist in preparing contracts, bids, change orders, and related documents to support project execution.
- Communicate with vendors to confirm deliveries and resolve issues.
- Manage calendars and schedule appointments for executives and team members.
- Handle incoming correspondence, including emails and phone calls, promptly.
- Enter data into spreadsheets using Microsoft Excel or other similar programs.
- OCR data validation and metadata driven document management
Medical Customer Service Specialist
Florida Healthcare Plans
Ormond Beach, fl
06.2022 - 05.2024
- Supported patients with clear guidance on care options and insurance details.
- Kept patient records accurate within electronic health record systems.
- Responded to patient inquiries regarding procedures, medications, and billing to ensure understanding and satisfaction.
- Collaborated with medical staff to streamline workflow and enhance service delivery.
- Supported healthcare providers during patient intake and documentation to facilitate efficient patient processing.
- Worked closely with professionals to coordinate daily workload and other assignments.
- Performed clerical duties such as filing documents, scanning charts into electronic databases, data entry.
Senior Server
Cracker Barrel Restaurant
Ormond Beach, Fl
12.2010 - 01.2021
- Provided exceptional customer service in a fast-paced dining environment.
- Trained new servers on menu items, service standards, and restaurant policies.
- Collaborated with kitchen staff to communicate special requests and dietary needs.
- Implemented process improvements, enhancing service delivery and boosting customer satisfaction.
- Facilitated cross-department communication, streamlining workflow and minimizing delays.
- Led team in daily operations to ensure project completion and quality standards.
- Monitored team progress and provided feedback to improve collaboration and effectiveness.
- Created training materials to improve employee understanding of operational goals.
- Handled cash and processed payments using point-of-sale systems accurately.
Front Desk Staff Member
Lombardo Chiropractic
Ormond Beach
05.2024 - 05.2026
- Greeted patients warmly upon arrival at the chiropractic office.
- Managed appointment scheduling using practice management software.
- Assisted patients with completing intake forms and insurance paperwork.
- Answered phone calls, providing information about services and procedures.
- Maintained cleanliness and organization in the office.
- Processed payments and managed patient billing inquiries accurately.
- Reviewed patient accounts for accuracy and completeness prior to billing submission.
- Assisted with administrative tasks such as filing, photocopying, faxing, and mailing documents.
- Verified patient insurance eligibility prior to appointments.
- Updated patient files regularly ensuring accuracy of all information entered.
- Maintained accurate inventory of office supplies and equipment needed at the front desk area.
- Prepared treatment areas and ensured equipment was clean and organized.
- Provided therapy services to clients based on individual needs and preferences.
Education
High School Diploma -
Seabreeze High School
Ormond Beach, FL05-2012
Skills
- Electronic health records
- HIPAA compliance
- Document management
- Project management
- Supplier management
- Workflow optimization
- Patient communication
- Effective communication
- Problem solving
- Attention to detail
- Scheduling coordination
- OCR & Document Digitization
- Receipt/Invoice data processing
- Metadata management
- Data verification & Quality control
- Document retrieval
- Digital records management
- Searchable document archives
- CSV data export
Timeline
Administrative Assistant
Cesar Remodeling and Repair
07.2024 - Current
Front Desk Staff Member
Lombardo Chiropractic
05.2024 - 05.2026
Medical Customer Service Specialist
Florida Healthcare Plans
06.2022 - 05.2024
Senior Server
Cracker Barrel Restaurant
12.2010 - 01.2021
High School Diploma -
Seabreeze High School