Jamie Burrows
Wausau,WI
Summary
Compassionate Certified Medical Assistant with expertise in patient care, electronic health records, and HIPAA compliance. Proven ability to optimize clinic workflow and enhance patient education.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
ENT & Allergy Associates, S.C.
Wausau
02.2022 - 09.2023
- Assisted with patient intake, ensuring accurate documentation of medical history and vital signs.
- Coordinated scheduling for appointments and follow-ups to optimize clinic workflow.
- Educated patients on treatment plans and medication usage, enhancing understanding and compliance.
- Performed routine laboratory tests, maintaining strict adherence to safety protocols and quality standards.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
Certified Medical Assistant
ENT & Allergy Associates, S.C.
Wausau, WI
08.2020 - 07.2021
- Managed electronic health records, ensuring data integrity and timely updates for patient care continuity.
- Supported physicians during examinations by preparing necessary equipment and assisting with procedures.
- Implemented office management strategies that improved operational efficiency in daily tasks.
- Collaborated with healthcare team members to coordinate comprehensive patient care services effectively.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
Medical Assistance Coordinator
Travel Guard
Stevens Point, WI
10.2014 - 08.2019
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Gathered and organized materials to support operations.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Organized and maintained project documentation, enabling quick access to important information and facilitating smoother project transitions.
Education
Medical Assistant Technical Diploma - Nursing
Northcentral Technical College
Wausau, WI12-2012
Skills
- HIPAA compliance
- Medical terminology
- Specimens collection and processing
- Patient scheduling
- Patient care
- Clinical documentation
- Electronic health records
- Sterilization techniques
- Patient documentation
- Patient education
Certification
- CMA - Certified Medical Assistant
Timeline
Certified Medical Assistant
ENT & Allergy Associates, S.C.
02.2022 - 09.2023
Certified Medical Assistant
ENT & Allergy Associates, S.C.
08.2020 - 07.2021
Medical Assistance Coordinator
Travel Guard
10.2014 - 08.2019
Medical Assistant Technical Diploma - Nursing
Northcentral Technical College