Jamie Carroll
Springtown,TX
Overview
17
17
years of professional experience
Work History
Cashier Manager
Quickway/Exxon
Azle, Texas
05.2020 - 11.2025
- Managed daily operations of cash handling and register systems.
- Trained new cashiers on policies and best practices, improving service efficiency.
- Resolved customer issues promptly, increasing satisfaction and fostering loyalty.
- Processed payments by totaling purchases; processing checks, cash, credit cards or automatic debits; issuing change or receipts.
- Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
- Developed weekly employee schedules, ensuring consistent coverage and operational efficiency.
- Put in weekly orders for Beer and wine, Pepsi, Coca-Cola, Frito Lays, cigarettes and Vape, any other inventory.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Waitress/Manager
Country Cabin Restaurant
Jacksonville, FL
10.2008 - 07.2018
- Managed multiple tables while ensuring guest satisfaction and timely service.
- Provided attentive service to guests in a fast-paced dining environment.
- Upsold menu items and daily specials to increase guest engagement.
- Resolved customer complaints promptly to enhance dining experience.
- Collaborated with kitchen staff to relay accurate orders and special requests.
- Maintained cleanliness of dining area, including table settings and floors.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Answered questions about menu items, ingredients, and pricing.
- Organized take-out orders efficiently according to customer requests.
- Handled cash and processed payments accurately during busy shifts.
- Prepared checks accurately and processed payments promptly.
- Cleared and cleaned tables swiftly during peak hours.
- Provided accurate change for cash transactions using a cash register system.
- Adhered to all health codes set forth by local authorities regarding food preparation and storage.
- Prepared salads, appetizers, garnishes to assist kitchen staff.
- Assisted in training new staff on service procedures and restaurant policies.
- Trained new employees to perform duties.
- Developed schedules to optimize staff coverage during peak hours.
- Monitored staff performance and addressed issues.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Developed positive relationships with regular customers through friendly conversation.
Timeline
Cashier Manager
Quickway/Exxon
05.2020 - 11.2025
Waitress/Manager
Country Cabin Restaurant
10.2008 - 07.2018