Administrative Assistant supporting school operations through parent, student, and staff communication, document preparation, phone coverage, and message routing. Coordinates purchase orders and day-to-day office needs so teachers and staff have the materials required to stay on task. Keeps the front office organized and responsive in a busy school setting.
Work History
Interim Clinic Manager
4 Months
SEARHC | 04.2026 - Current
Led a multidisciplinary team, fostering collaboration and enhancing communication among staff members.
Developed and implemented efficient scheduling systems to optimize patient flow and resource allocation.
Streamlined administrative processes, reducing wait times and improving patient satisfaction scores.
Hired, trained and supervised employees to maintain a team of high performers.
Streamlined clinic operations by implementing efficient scheduling and appointment systems.
Reduced wait times for appointments by streamlining front office processes, enhancing overall patient satisfaction levels.
Demonstrated excellent leadership skills in managing a diverse team of medical professionals and support staff.
Patient Care Coordinator
2 Years 6 Months
SEARHC | 02.2024 - Current
Streamlined intake processes, improving overall patient experience and satisfaction.
Coordinated patient scheduling and appointments to optimize clinic workflow.
Facilitated effective communication between patients and healthcare providers.
Managed patient records and ensured compliance with privacy regulations.
Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
Trained new staff members on office procedures and protocols, ensuring consistency in patient care delivery.
Fostered strong relationships with referral sources for increased network connections, benefiting both the clinic and its patients through expanded resources.
Trained new staff on patient care coordination best practices, enhancing team effectiveness and patient support.
Answered incoming calls, scheduled appointments and filed medical records.
Medical Assistant
7 Months
Samaritan North Lincoln Hospital | 05.2018 - 12.2018
Managed the Occupational Medicine clinic, opening and closing the facility daily.
Managed patient intake processes, ensuring accurate data entry and compliance with healthcare regulations.
Assisted in performing routine clinical tasks, including vital sign measurement and patient preparation for examinations.
Coordinated appointment scheduling, optimizing clinic workflows and enhancing patient access to services.
Med/Surg Unit Secretary
1 Year 11 Months
Samaritan North Lincoln Hospital | 03.2011 - 02.2013
As the unit secretary I worked closely with the doctors, nurses, CNAs and other supporting hospital staff to ensure all the patients orders were in the computer and up to date in a timely manner. Communication was key in this role, I directed lots of phone calls and communicated with hospital staff constantly throughout the day.
Coordinated patient admissions and discharges, ensuring accurate documentation and smooth transitions.
Managed scheduling for medical staff, optimizing clinic workflows and improving appointment efficiency.
Maintained electronic health records, ensuring compliance with hospital policies and enhancing data accuracy.
Education
AA - Medical Assisting
Keizer University | Fort Lauderdale, Florida | 01-2017
AA - General Studies
Tillamook Bay Community College | Tillamook, OR | 01-2010
No Degree - Health Care Administration
Western Governors University | Salt Lake City, UT | 12-2027
Outpatient Administrative Specalist at SUNY Upstate Medical University HospitalOutpatient Administrative Specalist at SUNY Upstate Medical University Hospital