JAMIE CLARK
Lanett,AL
Summary
Detail-oriented and HIPAA-certified Pharmacy Technician with several years of experience in customer service and pharmacy support. Skilled in handling high-volume phone communication, cash register reconciliation, and maintaining patient confidentiality. Holds active Alabama Pharmacy Technician licensure and National Healthcareer Association certification. Known for strong communication skills, accuracy, and efficiency in fast-paced healthcare environments.
Overview
3
3
years of professional experience
Work History
Certified Pharmacy Technician
East Alabama Apothecary
Opelika
08.2023 - Current
- At EAA, I work as a certified pharmacy technician
- Responsible for accurately filling and dispensing
- Prescriptions, assisting customers, and safeguarding patient
- Confidentiality. I process prescription insurance claims,
- Resolve rejections, and ensure efficiency and accuracy in all
- Medication-related tasks. I also support the Meds to Beds
- Program by coordinating and delivering discharge
- Medications directly to patients, educating them on their
- Prescriptions, and obtaining signatures using electronic
- Systems. Additionally, I utilize ScriptPro and Cerner within
- The EHR system to enter, verify, and update patient records,
- Ensuring timely and accurate communication with healthcare
- Providers.
Education
High School Advance Diploma -
Chambers Academy
05.2022
Skills
HIPAA certified, with a strong understanding of patient privacy and confidentiality standards
Several years of experience handling cash registers, including accurate end-of-shift balancing and reconciliation
Skilled in managing high-volume inbound and outbound calls with professionalism and clear communication
Demonstrated ability to communicate effectively and efficiently with patients and customers over the phone
Hold an active Alabama Board of Pharmacy Technician license and National Healthcareer Association (NHA) Pharmacy Technician Certification
Proficient in Microsoft Word and Excel, with experience in basic data entry and document management
Timeline
Certified Pharmacy Technician
East Alabama Apothecary
08.2023 - Current
High School Advance Diploma -
Chambers Academy