Jamie Cox
Salt Lake City,UT
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
7
7
years of professional experience
Work History
Server/Bartender
Done To Your Taste Catering
01.2021 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
Server/Bartender
Courchevel Talisker Club Bistro
06.2019 - 06.2024
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Server
Versante
06.2017 - 06.2022
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
Associate of Arts - Business
Cincinnati State Technical And Community College
Cincinnati, OH06.2006
Skills
- Guest Engagement
- Beverage Preparation
- Order Delivery Practices
- Food Running
- Order Management
- Food Inspection
- Wine Service
- Sales Expertise
- Service Prioritization
- Quality Control
- Relationship Management
- High-Volume Dining
Timeline
Server/Bartender
Done To Your Taste Catering
01.2021 - Current
Server/Bartender
Courchevel Talisker Club Bistro
06.2019 - 06.2024
Server
Versante
06.2017 - 06.2022
Associate of Arts - Business
Cincinnati State Technical And Community College
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