Jamie Crawford
Memphis,TN
Summary
Professional clerk with comprehensive experience in administrative tasks and office management. Skilled in data entry, record keeping, and customer service, ensuring smooth and efficient operations. Strong focus on team collaboration, adaptability to changing needs, and achieving results. Reliable with excellent organizational skills and proactive approach to problem-solving.
Overview
11
11
years of professional experience
Work History
Housekeeping Supervisor
Hilton Garden Inn Hotel
07.2023 - Current
- Supervised daily housekeeping operations to ensure cleanliness and guest satisfaction standards.
- Trained and mentored staff on efficient cleaning techniques and safety protocols.
- Managed inventory of cleaning supplies, optimizing usage and reducing waste.
- Conducted inspections of guest rooms and public areas for quality assurance compliance.
- Developed schedules for housekeeping staff to maximize efficiency and coverage.
- Collaborated with front desk to address guest concerns promptly and effectively.
- Implemented process improvements that enhanced team productivity and service delivery.
- Led weekly staff meetings to communicate updates, reinforce standards, and encourage teamwork.
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Placed orders for housekeeping supplies and guest toiletries.
- Communicated repair needs to maintenance staff.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Worked with front desk to respond promptly to all guest requests.
Specialist Clerk
Sephora Warehouse
Olive Branch, MS
01.2021 - 07.2023
- Coordinated inventory management to ensure timely order fulfillment and minimize stock discrepancies.
- Implemented process improvements, enhancing operational efficiency and reducing order processing time.
- Trained new team members on warehouse protocols, contributing to a cohesive work environment and skill development.
- Monitored quality control standards to maintain product integrity throughout the packaging process.
- Collaborated with cross-functional teams to streamline logistics and improve supply chain operations.
- Analyzed workflow patterns to identify bottlenecks, recommending solutions for enhanced productivity.
- Led safety training sessions, fostering a culture of workplace safety and compliance among staff members.
- Followed all company policies and procedures to deliver quality work.
- Optimized inventory management, minimizing waste and reducing costs.
- Developed training materials to enhance staff proficiency and productivity.
Order Prep Clerk
GXO - Disney
Memphis, TN
02.2015 - 01.2021
- Processed incoming shipments, ensuring accurate documentation and inventory management.
- Maintained organized records of transactions and correspondence for efficient retrieval.
- Assisted in training new clerks on standard operating procedures and best practices.
- Coordinated communication between departments to resolve discrepancies swiftly.
- Conducted regular audits of inventory records, identifying and correcting errors proactively.
- Streamlined data entry processes, reducing processing time for administrative tasks.
- Supervised daily operations of clerical staff, fostering a collaborative work environment.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
Education
High School Diploma -
Carl D Perkins
Prestonsburg, KY12-1999
Skills
- Cleaning and sanitation
- Guest relations
- Customer service-focused
- Customer service
- Training and mentoring
- Telephone etiquette
- Customer satisfaction
- Filing systems
- Database entry
- Administrative tasks
- Prioritization
- Relationship building
- Document management
- Database management
- Quality control
- Basic accounting
- Quality management
Timeline
Housekeeping Supervisor
Hilton Garden Inn Hotel
07.2023 - Current
Specialist Clerk
Sephora Warehouse
01.2021 - 07.2023
Order Prep Clerk
GXO - Disney
02.2015 - 01.2021
High School Diploma -
Carl D Perkins