Jamie Cross
Fort Lauderdale,Florida
Summary
Experienced professional with a strong background in sales, education, and customer service. Sales professional with strong track record in driving revenue growth and building lasting client relationships. Skilled in lead generation, CRM management, and persuasive communication.
Overview
10
10
years of professional experience
Work History
Sales Development Representative
Renaissance Learning Inc.
05.2025 - Current
- Currently at 149% of quota for 2026 with a generated pipeline of $1,500,000.
- Achieved 139% of quota in 2025, awarded Presidents Club for performance.
- Collaborated with account managers and executives to develop and implement effective outbound strategies, increasing lead engagement.
- Refined cold calling techniques and acquired essential daily tasks through mentorship with an experienced account manager, contributing to sales effectiveness.
Sales Development Representative
ShipMonk
10.2024 - 05.2025
- Outperformed targets, achieving 120% of qualified meetings through persistent outbound efforts and strategic prospecting.
- Utilized CRM tools (e.g., Salesforce, Outreach) to track activities and analyze performance, optimizing outreach strategies for increased engagement.
- Communicated ShipMonk’s 3PL solutions, tailoring messaging to client pain points and demonstrating how services address specific needs.
Hospitality Professional
Shooters Waterfront
04.2018 - 10.2024
- Managed daily operations in high-volume environment, prioritizing customer satisfaction
- Trained new staff on customer service protocols and operational procedures, enhancing team efficiency
- Built rapport with regular customers, fostering loyalty and encouraging repeat business
Teacher
Madelaine Halmos Academy at Jack and Jill Center
07.2016 - 05.2022
- Created a positive and inclusive classroom environment that enhanced student engagement and facilitated academic achievement
- Designed and implemented lesson plans that engaged diverse learners and supported individual academic growth
- Coordinated with colleagues to create and deliver impactful school-wide events and programs that enriched student experience
Education
Bachelor of Arts - Elementary Education
Florida Atlantic University
Boca Raton, FL01-2012
Timeline
Sales Development Representative
Renaissance Learning Inc.
05.2025 - Current
Sales Development Representative
ShipMonk
10.2024 - 05.2025
Hospitality Professional
Shooters Waterfront
04.2018 - 10.2024
Teacher
Madelaine Halmos Academy at Jack and Jill Center
07.2016 - 05.2022
Bachelor of Arts - Elementary Education
Florida Atlantic University