Jamie Davis
Mission Community Medicine Haywood
Waynesville,NC
22
years of professional experience
Dynamic healthcare professional with a proven track record at Mission Community Medicine Haywood, excelling in referral coordination and insurance verification. Expert in HIPAA compliance and accurate documentation, I enhance patient access to specialty services while fostering effective communication. Committed to improving operational efficiency and team competency through training and streamlined processes.
Work History
Referral Coordinator
7 Years 10 Months- Coordinated patient referrals to ensure timely access to specialty services.
- Managed communication between healthcare providers and patients to streamline referral processes.
- Assisted in verifying insurance eligibility for referred patients, enhancing workflow efficiency.
- Maintained accurate electronic health records to support referral tracking and follow-up.
- Trained new staff on referral protocols and system usage, fostering team competency.
- Maintained a high level of accuracy in referral documentation, ensuring smooth transitions between healthcare providers.
- Responded to patient inquiries to offer timely updates regarding referral status.
- Called insurance companies to get precertification and other benefits information on behalf of patients.
Medical Records Manager
13 Years 10 Months- Oversaw medical records management processes ensuring compliance with HIPAA regulations.
- Implemented electronic health record (EHR) systems to enhance data accessibility and accuracy.
- Trained and mentored staff on best practices in medical record keeping and documentation standards.
- Streamlined workflows for filing and retrieving patient records, improving operational efficiency.
- Collaborated with healthcare providers to ensure completeness of patient information for quality care delivery.
- Conducted regular audits of medical records for accuracy, identifying areas for process improvement.
- Ensured compliance with healthcare regulations by conducting regular audits of medical records and implementing corrective actions when necessary.
Education
Associate of Applied Science - Medical Office Administration
Associate of Science - Accounting
Skills
Pre-authorizations
Insurance verification
Medical terminology
Multi-line phone proficiency
Patient scheduling
Data entry proficiency
Follow-up coordination
Accurate documentation
Scheduling software
HIPAA regulations
Referral tracking
Timeline
Referral Coordinator
Mission Community Medicine Haywood
10.2018 - CurrentRead More
Medical Records Manager
Smoky Mountain Health And Rehabilitation Center
12.2004 - 10.2018Read More
Haywood Community College
Associate of Applied Science from Medical Office Administration
Read More
Haywood Community College
Associate of Science from Accounting
Read More